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Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download BT24

Scan the code with your mobile phone, depending on your phone system.

Download BT24

Scan the code with your mobile phone, depending on your phone system.

Call Center

PESTE
20
MIN
WAITING TIME
10
CUSTOMERS
IN CONVORBORATION
9
CUSTOMERS
WAITING
0264 308 028 or *8028 The number is available from any national network.
0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.

BT Recommendations for Idea customers::Bank 

Between June 10, 2022 and June 13, 2022, Idea::Bank's legal entity clients will be transferred to Banca Transilvania, which means that by June 10, 2022 you will be able to access your accounts, products and services from Idea::Bank also through Idea::Bank.

The new IBAN

The legal entity you represent will have a new account once you move to BT. Recommendation: contact your collaborators in advance to send them the new IBAN, they will need it for payments made from June 14, 2022. How to find out the new IBAN:

Transactions through accounts

June 10, 2022 is the last day as an Idea::Bank client.

Recommendation: make all expected payments, including installments, by 10 June 2022 at the latest.

Cheques and promissory notes will be cashed out quickly

  • If you have cheques and promissory notes receivable, issued before June 10, 2022, but with a maturity after this date, please fill them in with the new IBAN BT. In this way, they will be settled quickly, within 4 working days, from the moment of their submission on the circuit, depending on the date of issue (in the case of cheques) and the due date (in the case of promissory notes).
  • If you have checks and promissory notes payable, preprinted with IBAN Idea::Bank, with the maturity after June 10, 2022, they will go through the settlement circuit of maximum 11 working days from the moment of depositing the instruments with the bank.

BT cards

Instead of credit cards from Idea::Bank we provide you with matching cards from the BT offer. Recommendation: go to BT in advance, to the unit mentioned in the information from us, for the collection of the cards. You will be able to use them from June 14, 2022.

Loans you had at Idea::Bank to be transferred to BT

If the legal entity you represent has contracted loans from Idea::Bank, they will be transferred, by contract assignment, to BT. It costs you nothing and nothing is lost, the characteristics you had at Idea::Bank you will find in BT. After taking over your relationship with Idea::Bank by Banca Transilvania, the relationship manager at the branch to which you were assigned will contact you and assist you regarding the credits of the legal entity you represent.

Conventions for the transfer of wages

If you have an agreement on the transfer of salaries to Idea::Bank, by June 10, 2022, it will have to be resigned with BT, so that, starting with June 14, 2022, the payment of salaries will be made through Banca Transilvania, from a dedicated account. The BT team managing this payroll transfer agreement will contact you and/or visit you between May and June 2022.

Banking with B T

We want banking with BT to be a better experience for you.


Recommendation: familiarize yourself with the BT program:

1. BT branches and agencies are open from Monday to Friday, between 9.00-17.00/17.30, with the following specifications: 

  • agencies operating in certain shopping centers in the country are open including Saturdays and Sundays;
  • some BT agencies only ensure cashless operations;
  • the visit to a BT facility can be scheduled online;
  • To check the schedule of a unit, the type of operations allowed or for programming, please visit the website of Banca Transilvania/ Network Units.


2. The processing schedule of the transactions carried out can be consulted on the BT website.

  • The BT Call Center program is non-stop.  🙂


You are welcome to BT!