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This page is automatically translated from Romanian into English.

Call Center
    • High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

    •
    0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.
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    Open a company account

    Company account Current account package How do you open your account? What documents do you need? You can open your account online if Good to know

    Business account

    No company documents, just your ID card (only valid for simple ID cards, not for electronic ID cards). Everything is 100% online, we do a video-call and that's it. Plus you can start using it immediately.

    Open online account

    Did you hear about the current account packages?

    When you open your online account you can also choose your current account package. If you are just starting out and have a start-up, First Year Account free account is for you, and if your business is more than a year old, find out which of the packages Unlimited packages suits you.

    We really support those just starting out in entrepreneurship: zero commission in the first year, unlimited operations in lei and foreign currency, Visa Business Silver debit card, Internet & Mobile banking, current account. And that's not all.

    If your company has been in business for more than 1 year, you have 4 package options to choose from with various benefits.

    Opening an account, step by step


    1

    You give your personal details

    And some other information about the company you want to open the account for. You need to be the sole shareholder and your company must be eligible. Also have your ID card handy (only valid for simple ID cards, not electronic ID cards).

    2

    We make a video call

    One of our colleagues will initiate a video call. Make sure your microphone and camera are on.

    3

    Choose the right account package

    We remind you that you can tick the First Year Account for free if you have a start-up or the Unlimited package if your company has been in business for more than 1 year.

    4

    Sign electronically

    The signature is electronic and costs you nothing. We issue it automatically and you can use it to open your account online.



    What documents do you need?

    Are you the company's legal representative? Simple. All you need to open an online account is your ID card (valid only for simple ID cards, not for electronic ID cards).


    If you are not eligible to open an online account, you will need the following original documents when you come to the agency:

    ➤ the articles of association of the company

    ➤ Certificate of Registration with the Trade Register

    ➤ the certificate from the ONRC issued no later than 30 days before the documents for opening the account are submitted to the bank

    ➤ in case you are a non-resident, you need all the mentioned documents legalized and translated into Romanian and a copy of your VAT registration number from the country of residence*

    *thelegal representative ofthe legal entity in its relationship with the Bank must be a Romanian citizen or hold documents proving residence in Romania

    To optimize your waiting time, don't forget to schedule online


    Open online account

    Conditions for opening an account online:


    • myou are the sole shareholder and legal representative of the company for which you wish to open the account
    • mbe a resident and have an identity card issued in Romania
    • mhave an SRL, SRL-D or PFA company registered with the Trade Register
    • myou do not already have a business account with BT


    Please note that an associate of yours or someone with power of attorney cannot apply, and for some areas of work you may need to come to a BT office.



    Good to know

    We can process your online account application Monday through Friday between 09:00 and 19:00. If you send it to us after 19:00, we will be able to process it the next day from 09:00. And if you apply at the weekend, we will deal with it on Monday after 09:00.

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    AI Search provides automatically generated answers, using GPT-4o technology, which may contain inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service. .
    Terms and conditions

    Disclaimer

    AI Search is a pilot project - in beta - that uses GPT-4o technology to simplify the process of finding and understanding banking products.

    AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

    Use of AI Search implies acceptance of the Terms and Conditions.

    Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

    Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

    AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

    Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

    The content provided by AI Search is for information purposes only.

    Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

    AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

    The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

    Terms and conditions may be revised/updated at any time.

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