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    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network. Standard rate.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English. Standard tariff.
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    If you suspect fraud on your account, quickly call 0264 308 055. Standard rate.
    Search with AI Search

    AI Search on Ask BT answers all your banking questions.

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    STAR AND POS

    +600.000
    new chances

    With a BT POS, you can join the STAR network and become visible to over 600,000 BT customers who are looking for retailers like you. Where they can buy interest-free installments or with their loyalty points.  

    +170.000 COMPANIES GROW with BT's POS!
    +170.000 COMPANIES GROW with BT's POS!
    +170.000 COMPANIES GROW with BT's POS!
    +170.000 COMPANIES GROW with BT's POS!
    +170.000 COMPANIES GROW with BT's POS!
    +170.000 COMPANIES GROW with BT's POS!
    +170.000 COMPANIES GROW with BT's POS!
    +170.000 COMPANIES GROW with BT's POS!
    +170.000 COMPANIES GROW with BT's POS!
    +170.000 COMPANIES GROW with BT's POS!
    +170.000 COMPANIES GROW with BT's POS!
    +170.000 COMPANIES GROW with BT's POS!
    +170.000 COMPANIES GROW with BT's POS!
    +170.000 COMPANIES GROW with BT's POS!
    +170.000 COMPANIES GROW with BT's POS!
    +170.000 COMPANIES
    Grow with BT POS!
    • You get lower costs with the Unlimited package.
    • Accept payments in installments or STAR points.
    • See all your payment solutions straight from BT Go.
    • You have intuitive and modern solutions.
    • You get free 24/7 support.
    • You have the entire payment acceptance ecosystem in one place.

    BT Go and POS

    The whole payments ecosystem in BT Go

    BT Go isn't just a place to see transactions. It's the digital ecosystem where you understand your business. Where you make decisions. Where you have control.  

    Business in real time  

    See in real time what's happening at each location, on each terminal.  

    Your solutions in the app  

    Manage all BT payment solutions: POS, POS App, eCommerce. All in one place.

    Your accounts under control  

    You get real-time notifications about payments, receipts, invoices and have a section dedicated to account statements.

    Your accounts under control  

    You get real-time notifications about payments, receipts, invoices and have a section dedicated to account statements.

    You know where your money's at  

    Generate reports and analytics that help you grow.

    You're safe

    Your cards are always on your phone. Lock, unlock, change limits and approve payments. No hassle.

    BT POS APP

    BT POS APP

    One partner.
    All solutions.

    CHOOSE
    PAYMENT SOLUTION

    We provide the infrastructure, you provide the business. See all the costs and choose the right payment solution for your business. No hassle.

    BT POS App
    • Only 5 lei/month
    • Send your receipt digitally
    • As secure as a classic POS
    • Control who has access to the POS
    BT x Danubius
    • Issue tax receipts and accept card payments
    • Fiscal cash register connected to ANAF
    • POS banking + Android mobile terminal
    • Access to business apps via Danubius Store
    E-commerce
    • Customers can save their card for future payments
    • Better conversion, faster experience with Pay with BT Pay
    • Dedicated technical support and rapid deployment
    • Payment links, recurring payments all in one place
    BT POS App
    • Only 5 lei/month
    • Send your receipt digitally
    • As secure as a classic POS
    • Control who has access to the POS
    BT x Danubius
    • Issue tax receipts and accept card payments
    • Fiscal cash register connected to ANAF
    • POS banking + Android mobile terminal
    • Access to business apps via Danubius Store
    E-commerce
    • Customers can save their card for future payments
    • Better conversion, faster experience with Pay with BT Pay
    • Dedicated technical support and rapid deployment
    • Payment links, recurring payments all in one place
    BT POS App
    • Only 5 lei/month
    • Send your receipt digitally
    • As secure as a classic POS
    • Control who has access to the POS
    BT x Danubius
    • Issue tax receipts and accept card payments
    • Fiscal cash register connected to ANAF
    • POS banking + Android mobile terminal
    • Access to business apps via Danubius Store
    E-commerce
    • Customers can save their card for future payments
    • Better conversion, faster experience with Pay with BT Pay
    • Dedicated technical support and rapid deployment
    • Payment links, recurring payments all in one place

    RAPID HELP

    POS-(Point-of-Sale) is an electronic device that can retrieve, store and transmit card payment information.

    This device can be found at the cash registers of the stores and through the POS you can make contactless payments with your card or with the items of your collection BT Pay which you can find here. 😉

    Banca Transilvania is a leader in the card acceptance market and the first bank in Romania with ISO9001:2015 quality certification for card payment solutions.


    Simple 😊. Once you sign the SoftPOS payment card acceptance agreement with BT, you'll receive the app to download by email and your credentials by SMS. 

    ✋ That's all!

    ❌ You have the option to "Cancel" your payment right in the app. 

    Enter the menu and click on the "Cancel" or "Void" button.

    (Depending on the language of the Android system, the language is also displayed, but only Romanian for Romanian and English for the other languages).

    Via BT POS terminals you can carry out transactions with meal vouchers cards issued by all operators.

    In order to accept transactions with BT meal vouchers cards, you need to sign a contract with us.

    Similarly, to accept transactions from other operators, you need to sign a contract with them. 😅

    BT does not need to operate any additional settings in the system to accept ticket card transactions from other operators. These depend on the individual operator. 🙂

    All cards issued under Visa, Mastercard and Maestro.

    APPLY FOR E-Commerce

    More customers, more diversity, more sales. Apply for the right payment solution for your business.  

    BT AI Chat
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    Ask BT is Banca Transilvania's largest online financial education program, with over 2,000 banking questions and answers.
    Search suggestions
    Powered by Azure OpenAI GPT-4o
    AI Search provides automatically generated answers, using GPT-4o technology, which may contain inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service. .
    Terms and conditions

    Disclaimer

    AI Search is a pilot project - in beta - that uses GPT-4o technology to simplify the process of finding and understanding banking products.

    AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

    Use of AI Search implies acceptance of the Terms and Conditions.

    Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

    Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

    AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

    Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

    The content provided by AI Search is for information purposes only.

    Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

    AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

    The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

    Terms and conditions may be revised/updated at any time.

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