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    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Hotline for all Romanians who are out of the country, including assistance in English. Standard tariff.
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    If you suspect fraud on your account, quickly call 0264 308 055. Standard rate.
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    AI Search on Ask BT answers all your banking questions.

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    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Star credit cards

    BE A SHOPPING STAR

    More budget for shopping, fewer worries. With Star Card, you pay how you want, when you want, in over 40,000 partner stores.

    +600.000 ROMANIANS have already chosen to be a Star!
    +600.000 ROMANIANS have already chosen to be a Star!
    +600.000 ROMANIANS have already chosen to be a Star!
    +600.000 ROMANIANS have already chosen to be a Star!
    +600.000 ROMANIANS have already chosen to be a Star!
    +600.000 ROMANIANS have already chosen to be a Star!
    +600.000 ROMANIANS have already chosen to be a Star!
    +600.000 ROMANIANS have already chosen to be a Star!
    +600.000 ROMANIANS have already chosen to be a Star!
    +600.000 ROMANIANS have already chosen to be a Star!
    +600.000 ROMANIANS have already chosen to be a Star!
    +600.000 ROMANIANS have already chosen to be a Star!
    +600.000 ROMANIANS have already chosen to be a Star!
    +600.000 ROMANIANS have already chosen to be a Star!
    +600.000 ROMANIANS have already chosen to be a Star!
    +600.000 ROMANIANS
    They've already chosen to be a Star!
    • Shop with up to 18 interest-free installments and no fees.
    • You get up to 10% in Star Points when you pay in full.
    • You have credit on the card up to 5 times your income, maximum 25,000 lei.
    • You collect Star points that you can use for future purchases.
    • You have up to 55 days grace and zero interest on your installment until 25.
    • You only need 800 lei minimum income to apply for the card.

    STAR and BT Pay

    The perfect shopping mix

    Get your Star Forte in 10 minutes or less, pay with it directly from BT Pay, earn Star points and benefit from interest-free installments. It's simple, secure and handy so every shopping experience is hassle-free. 🚀

    SOLD. POINTS STAR. RATE.

    All the information you need on your phone in BT Pay.

    REAL-TIME TRANSACTIONS

    Pay with your phone or card and instantly see your transactions in the app.

    KEEP TRACK OF EXPENSES

    Restaurant, transportation or shopping. See all payments grouped by category.

    MANAGE YOUR INSTALLMENT PAYMENTS

    Automatic or manual. Manage your installment payments in the Credit Info section.

    YOU ARE SAFE

    Your cards are always on your phone. Lock, unlock, change limits and approve payments. No hassle.

    SEE WHICH CREDIT CARD SUITS YOU

    Shopping flexibility with Star Forte, premium benefits with Star Gold or exclusive perks with Star Platinum. Choose the credit card that works best with your wishlist.

    SMART SHOPPING

    SMART SHOPPING

    INTEREST-FREE INSTALLMENTS. LIMITLESS JOYS.

    BUY FROM STAR SHOPS

    40,000 partner stores where you can pay in installments or with points, online or in stores. Whether they are national or local stores, you can find all product categories in the Star network.

    AWARD CONDITIONS

    • Minimum income of 800 lei
    • Minimum of 3 months in your current job
    • Minimum age of 18 years
    • No credit arrears
    • Romanian citizenship
    • Costs
    AWARD CONDITIONS

    RAPID HELP

    A credit card, also known as a shopping card, is a payment instrument issued by a bank that provides you with a credit limit (a sum of money borrowed). This money can be used for shopping. 🛍️


    Star Card is BT's credit card that offers you a major additional benefit: the possibility to pay in interest-free installments at an extensive network of partner merchants or accumulate STAR points (similar to cashback) for full payments. If you repay the full amount spent by the due date, you pay no interest.

    You can apply for a Star Forte shopping card quickly and easily, 100% online, in BT Pay or by visiting a BT branch.

    Online (recommended for short approval times): Fill out the form on the bancatransilvania.ro website. The process is digital, and the necessary documents are obtained automatically through interconnection with ANAF, shortening the waiting time.

    At BT: We look forward to seeing you at any Banca Transilvania branch, where a consultant will assist you with the application process.

    The minimum income required to apply for a Star Card shopping card is:

    • Star Forte: 800 lei
    • Star Gold: 4,000 lei
    • Star Platinum: 12,000 lei

    Income refers to income from salaries, pensions, or other accepted sources. The bank will analyze your eligibility based on your current income and expenses, in accordance with NBR regulations.

    To apply for a Star BT credit card, you need the following documents:

    • Identity card
    • ANAF agreement - showing your monthly income, which you must sign.
    • Special categories may also require a pay slip - but our colleagues will guide you. 🤗

    To benefit from interest-free installments, all you have to do is mention in the physical locations of the partner stores that you want to pay in installments or online by selecting the payment solution specified on each Star partner's page.

    To benefit from loyalty points ,points, payment must be made in full via a BT POS.  

    ⠀It'salsogood to knowthat ifyou choose to pay in interest-free installments for these transactions, you will not receive STAR points. 😞

    Of course, for every payment you make abroad, you get 0.1% points of the purchase value. ✨

    Yes, it is possible to withdraw money from your Star BT shopping card, but it's important to bear in mind fees applicable. You can find them on the BT website, in the Star Card Comparator section.

    The Star BT card is mainly designed for purchases and installment payments, but it also offers the flexibility to withdraw cash, at the costs mentioned above. You have a 55-day grace period for both card purchases and cash withdrawals.

    REPRESENTATIVE EXAMPLE

    FORTE

    GOLD

    PLATINUM

    Loan amount
    10.000 lei
    10.000 lei
    10.000 lei
    Duration of the loan
    5 years
    5 years
    5 years
    Fixed interest rate
    24%/year
    24%/year
    24%/year
    APR (Annual Percentage Rate of Charge)
    26.77% *
    29,06% *
    31,91% *
    Total cost of the loan
    12.045 lei
    13.000 lei
    14.000 lei
    Total amount payable
    22.045 lei
    23.000 lei
    24.000 lei

    * APR calculated on the assumption that the line of credit is withdrawn in full from the BT ATM or POS at the BT counter after the loan has been granted, with subsequent monthly interest payments on the committed loan.

    APPLY FOR THE STAR CREDIT CARD

    With the Star Forte shopping card you get interest-free installments, hassle-free shopping and benefits with every payment. Fill in the form and we'll call you with all the details.

    BT AI Chat
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    Intreb BT logo
    Ask BT is Banca Transilvania's largest online financial education program, with over 2,000 banking questions and answers.
    Search suggestions
    Powered by Azure OpenAI GPT-5
    AI Search provides automatically generated responses using GPT-5 technology and an advanced agent orchestration mechanism. Responses may contain inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for the use of the content generated by this service. .
    Terms and conditions

    Disclaimer

    AI Search is a pilot project—currently in beta—that uses GPT-5 technology to simplify the process of searching for and understanding banking products.

    AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

    Use of AI Search implies acceptance of the Terms and Conditions.

    Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

    Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

    AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

    Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

    The content provided by AI Search is for information purposes only.

    Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

    AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

    The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

    Terms and conditions may be revised/updated at any time.