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Call Center

PESTE
20
MIN
WAITING TIME
10
CUSTOMERS
IN CONVORBORATION
9
CUSTOMERS
WAITING
0264 308 028 or *8028 The number is available from any national network.
0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.

Premium Club

Development. Dedicated and premium people know-how. 

What is Premium Club?

Premium Club means premium banking and personalised products. In Premium Club programme you benefit from the know-how of teams with extensive experience in banking and access to regulated markets and diversified instruments with which you can invest.

How can you benefit from the Premium Club programme?

If you have €75,000 in your accounts with us or you receive a salary minimum of 10.000 lei per month and you want to invest, we look forward to discussing the potential of your finances.

What are the benefits?

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Financial concierge

A financial concierge with significant banking and Premium experience Banking.

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Access to a VIP priority line in the Call Centre

For administration, card information, credit, Internet Banking, etc.

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Dedicated investment solutions 

Managed by the experts at BT Asset Management, as well as preferential terms of trading on capital markets through BT Capital Partners.

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Access to dedicated Premium Banking locations

We are waiting for you in our offices in Bucharest.

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Access to international markets

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You have a BT Capital Partners broker dedicated exclusively to clients Premium Banking. Or online, 24 hours a day.

What are the products and
personalised services?

Round-the-clock availability through the VIP call centre

The people in our team are there for premium cardholders.

Deposits and negotiated exchange rates
Investment funds

They are managed by BT Asset Management and BT Capital Partners and give you access to local and foreign markets.

Government bonds

Access to primary and secondary markets, both domestic and foreign.

Access to 28 capital markets

Through a dedicated broker or online on the BT Trade platform through BT Capital Partners.

Premium cards with special services

STAR Platinum, STAR Gold, Visa Flying Blue Premium, Mastercard Gold

What are the addresses of Premium Banking offices?

Timpuri Noi Agency Bucharest

Splaiul Unirii, nr. 165, sector 3

Lipscani Agency Bucharest

102 Lipscani Street, sector 3

Bucharest West Branch

6Q Iuliu Maniu Boulevard, sector 6, The Light building

Bucharest North Branch

Sos. Bucharest Ploiesti, nr. 43, sector 1

Contact

If you have any questions about Premium Banking, send us an e-mail at PremiumBanking@BTRL.ro.