Terms and Conditions

Banca Transilvania ("BT") owns the intellectual property rights (including database rights) regarding trademarks, logos and all other materials presented in this website.

BT reserves the right to modify the content and/or structure of the website at any time and without prior notice.

No information on this website - regarding Banca Transilvania or the companies of Banca Transilvania Financial Group - should be considered the offer. This website does not contain any advice or recommendations on making a decision, whatever this may be.

Thus BT cannot be held responsible for any damages caused to the user of the site. It is forbidden to reproduce, distribute or publish in any form the content of the materials presented on this site by any person without the written consent of Banca Transilvania.

Banca Transilvania does not guarantee that the information appearing on this site is free of errors, although BT makes every effort to transmit up-to-date and accurate information.

Any person who wants to get informed and / or to purchase one of the services or products presented on the site is asked to contact any of the Banca Transilvania units to find out details - availability, contractual conditions, taxes, fees and related fees, exchange rate, etc.

Banca Transilvania cannot be legally liable for any damages, damages or losses caused to the user of the site caused by erroneous information. The information is subject to change at any time and no guarantee can be given as to the accuracy, completeness or actuality of the information provided.

Banca Transilvania cannot guarantee or control the timeliness and accuracy of the information present on the websites of third parties, to which reference is made on the bank's website.

The rights and obligations of the users of the site as well as of Banca Transilvania S.A. provided by this document shall be interpreted and governed in accordance with the law of the Romanian. If you have any questions about these notices, please contact us("Contact" section).

By continuing to browse this site, the user expressly understands and accepts the provisions of the Terms and Conditions set out above.

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AI Search is a pilot project - in beta - that uses GPT4 technology to simplify the process of finding and understanding banking products.

AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

Use of AI Search implies acceptance of the Terms and Conditions.

Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

The content provided by AI Search is for information purposes only.

Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

Terms and conditions may be revised/updated at any time.

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