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    High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Hotline for all Romanians who are out of the country, including assistance in English. Standard tariff.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055. Standard rate.
    BT AI Chat acronym - opens in a new tab

    AI Search on Ask BT answers all your banking questions.

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    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Terms and Conditions

    Banca Transilvania ("BT") owns the intellectual property rights (including database rights) regarding trademarks, logos and all other materials presented in this website.

    BT reserves the right to modify the content and/or structure of the website at any time and without prior notice.

    No information on this website - regarding Banca Transilvania or the companies of Banca Transilvania Financial Group - should be considered the offer. This website does not contain any advice or recommendations on making a decision, whatever this may be.

    Thus BT cannot be held responsible for any damages caused to the user of the site. It is forbidden to reproduce, distribute or publish in any form the content of the materials presented on this site by any person without the written consent of Banca Transilvania.

    Banca Transilvania does not guarantee that the information appearing on this site is free of errors, although BT makes every effort to transmit up-to-date and accurate information.

    Any person who wants to get informed and / or to purchase one of the services or products presented on the site is asked to contact any of the Banca Transilvania units to find out details - availability, contractual conditions, taxes, fees and related fees, exchange rate, etc.

    Banca Transilvania cannot be legally liable for any damages, damages or losses caused to the user of the site caused by erroneous information. The information is subject to change at any time and no guarantee can be given as to the accuracy, completeness or actuality of the information provided.

    Banca Transilvania cannot guarantee or control the timeliness and accuracy of the information present on the websites of third parties, to which reference is made on the bank's website.

    The rights and obligations of the users of the site as well as of Banca Transilvania S.A. provided by this document shall be interpreted and governed in accordance with the law of the Romanian. If you have any questions about these notices, please contact us("Contact" section).

    By continuing to browse this site, the user expressly understands and accepts the provisions of the Terms and Conditions set out above.

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