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Call Center
  • High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055.

    Search with AI Search

    AI Search on Ask BT answers all your banking questions.

    BT Visual Help

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Subscriptions at a glance 

    Do you know what's the coolest thing about a Smart Banking subscription? 

    Actually, there are several: 

    • activate it quickly, directly from the call centre
    • you pay it once a month 
    • you can make interbank withdrawals commission-free
    • withdraw money from the ATM
    • you have life insurance or VIP benefits 

    See below all types of subscriptions. 

    Types of subscriptions

    Different people, different needs. So you have five subscription options to choose from:

    0

    lei /
    month

    Greeting

    D
    If you collect at least 300 lei/month in your account
    - Receipts interbank with ZERO commission
    - Mobile banking with BT Pay


    If you collect in your account at least 300 lei / month. 

    0

    lei /
    month

    Student

    D
    If you collect at least 300 lei/month in your account
    - Interbank withdrawals with ZERO fees
    - Mobile banking with BT Pay
    - Free travel insurance

     


    7

    lei /
    month

    365

    - Interbank collections with ZERO fees
    - Mobile banking with BT Pay
    - Accident insurance from Metropolitan Life Insurance

    You don't need a minimum cash-in limit to receive full benefits.

    17

    lei /
    month

    Gold

    - Interbank cashing with ZERO commission
    - Access to business lounges in Bucharest and Cluj-Napoca airports
    - Free travel insurance
    - Mobile banking with BT Pay
    - Mastercard Gold Card

    20

    lei /
    month

    Gold+

    You get all the benefits of the 365 subscription, plus:
    - Accident insurance from Metropolitan Life Asigurări
    - Free travel insurance
    - Access to business lounges in Bucharest and Cluj-Napoca airports
    - Mobile banking with BT Pay
    - Mastercard Gold
    - Priority in the Call Center

    Apply for your current account subscription

    Fill out the form to request your current account subscription. We'll call you to discuss the details.

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