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  • Call Center
  • Call Center status meter dynamic emoji
    High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Hotline for all Romanians who are out of the country, including assistance in English. Standard tariff.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055. Standard rate.
    BT AI Chat acronym - opens in a new tab

    AI Search on Ask BT answers all your banking questions.

    - opens in a new tab

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Compare
    subscriptions

    WELCOME
    0 lei/ month
    I want a subscription
    STUDENT
    0 lei/ month
    I want a subscription
    365
    7 lei/ month
    I want a subscription
    GOLD
    17 lei/ month
    I want a subscription
    GOLD+
    20 lei/ month
    I want a subscription

    0 lei opening a current account in lei

    0 lei current account administration in lei

    5 lei / cashing

    0 lei commission for collection from other banks, in lei

    300 lei
    300 lei

    RON 0 for payments between BT accounts, in lei, made via BT Pay

    Current account in another currency

    Card

    Visa Classic
    Visa Classic
    Mastercard OmniPass
    Mastercard OmniPass
    Visa Classic
    Visa Classic
    Mastercard Gold
    Mastercard Gold
    Mastercard Gold
    Mastercard Gold

    0 lei for debit card issuance

    0 lei for the annual administration of the debit card

    0 lei for issuing cash at a BT ATM

    0 lei for checking your balance at an ATM or POS

    Insurance

    The insurance is valid if you have made at least one transaction with the card in the last 3 months prior to the occurrence of the event.
    The insurance is valid if you have made at least one transaction with the card in the last 3 months prior to the occurrence of the event.
    The insurance is valid if you have made at least one transaction with the card in the last 3 months prior to the occurrence of the event.

    VIP

    Priority in the Call Centre

    Access to business lounges in Bucharest and Cluj-Napoca airports

    Access to business lounges in Bucharest and Cluj-Napoca airports