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    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055.

    Search with AI Search

    AI Search on Ask BT answers all your banking questions.

    BT Visual Help

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Visa Business Card at a glance

    A credit card is basically a loan we give to your business.

    It's very useful for smaller purchases such as paying for fuel, utility bills, but you can use it for everything, even when traveling abroad.

    Benefits

    • m You have up to 55 days grace period and can pay in installments
    • m Collect STAR points with every purchase at partners STAR
    • m You've included Ensuring  for travel abroad
    • m If you make payments abroad, recover the external VAT 
    • m You get discounts at partners STAR 
    • m You can always check the amounts available on your BT Pay or on Whatsapp with Raul from BT 
    • m With VISA Business Gold you have access to Business Lounges Henri Coandă International Airport in Bucharest and Cluj-Napoca International Airport.
      

    Minimum conditions for granting

    We'll send your card quickly if your company doesn't have one:

    • ban on issuing bank cheques
    • Credit arrears in the Credit Risk Centre
    • active entries in the Insolvency Proceedings Bulletin

    Good to know

    • the maximum limit for cash withdrawals is 10,000 lei per day
    • POS and internet payment limit is 20,000 lei per day per card
    • the limit for internet payments is 5,000 lei with CVV per day on the card and 0 lei for payments without CVV
    • the European PSD2 directive (Payment Services Directive) on card payment security limits contactless or online payments without PIN or biometric authentication (fingerprint, FaceID, etc.), but you can add the card to BT Pay and avoid this worry
    • find out more in the Credit Card Guide

    BT Pay

    Download BT Pay for free from the Google Play Store or App Store and you can add your card directly to the app.


    Ask BT is Banca Transilvania's largest online financial education program, with over 2,000 banking questions and answers.
    Search suggestions
    Powered by Azure OpenAI GPT4
    AI Search provides automatically generated responses, using GPT4 technology, which may contain inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service. .
    Terms and conditions

    Disclaimer

    AI Search is a pilot project - in beta - that uses GPT4 technology to simplify the process of finding and understanding banking products.

    AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

    Use of AI Search implies acceptance of the Terms and Conditions.

    Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

    Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

    AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

    Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

    The content provided by AI Search is for information purposes only.

    Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

    AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

    The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

    Terms and conditions may be revised/updated at any time.

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