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  • Call Center
  • Call Center status meter dynamic emoji
    High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Hotline for all Romanians who are out of the country, including assistance in English. Standard tariff.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055. Standard rate.
    BT AI Chat acronym - opens in a new tab

    AI Search on Ask BT answers all your banking questions.

    - opens in a new tab

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    COMPARE
    CARDS

    Bt Visa Business silver
    Bt Visa Business gold
    Bt Visa Business silver
    Bt Visa Business gold
    Bt Visa Business silver
    Bt Visa Business gold
    BT visa business silver card
    Visa Business Credit Silver
    Silver
    BT visa business gold card
    Visa Business Credit Gold
    Gold
    Currency
    Lei
    Lei

    FEES AND COMMISSIONS

    Issuance fee
    0 lei
    50 lei
    Administration fee
    50 lei/year
    100 lei/year
    Online bank statement
    Free
    Free
    If you repay the amount due by the 25th of the following month
    0 lei
    0 lei
    BT Go or other banks' BT Go or other banks' fee
    0 lei
    0 lei
    Commission for shopping at retailers at home and abroad
    0 lei
    0 lei
    Commission for purchases at domestic and foreign retailers operating in the gambling sector
    1.50%
    1.50%
    Fee for cash withdrawals from BT ATMs and POS machines
    2.5%, min. 2.5 Lei
    2.5%, min. 2.5 Lei
    Fee for using POS or ATMs of other banks in the country
    2.5% + 2.5 Lei
    2.5% + 2.5 Lei
    Balance inquiry fee at POS or ATMs of other banks in the country
    2 lei
    2 lei
    Balance integration fee at POS or ATMs of other banks in the country
    4 lei
    4 lei
    Card fees and charges

    Benefits

    You get Star points
    Up to 18 interest-free installments in 30,000 partner shops
    Travel insurance abroad. In the event of an insured incident, contact the Alo Groupama Customer Relations Center at 0374.110.110.
    External VAT recovery
    Credit limit on the card
    Access to business lounges in Bucharest and Cluj-Napoca airports
    Special benefits and discounts at home and abroad with Visa Premium
    Access to business lounges in Bucharest and Cluj-Napoca airports
    Conditions for travel insurance