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  • Call Center
  • Call Center status meter dynamic emoji
    High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Hotline for all Romanians who are out of the country, including assistance in English. Standard tariff.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055. Standard rate.
    BT AI Chat acronym - opens in a new tab

    AI Search on Ask BT answers all your banking questions.

    - opens in a new tab

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Banca Transilvania. Bank for Entrepreneurs

    See the exchange rate in your account

    DOWNLOAD BT PAY

    EVERYTHING IN THE APP, IN REAL TIME

    Live in the moment, even when you're banking. Make payments securely, put money aside or take credit up to 120,000 lei for your plans. All from BT Pay.

    PERSONAL LOAN

    YOU DECIDE
    WHAT YOU DO WITH THE MONEY

    LEI
    5.000 LEI250.000 LEI

    BE A SHOPPING STAR

    Star credit cards offer maximum shopping flexibility. Star Forte allows interest-free installment payments, Star Gold comes with premium benefits and Star Platinum offers exclusive advantages.

    Round Up
    Savings account
    Term deposit

    EVERYTHING FROM BT PAY

    SAVE AT YOUR OWN PACE

    Save money while you shop. Choose the rounding multiple, and for every debit card payment you make, the amount you pay is rounded up to the chosen multiple and deposited into your Round Up savings account, which also earns interest.

    DOWNLOAD BT PAY

    INVESTING MADE EASIER THAN EVER

    Your money doesn't sit still, it works for you. You can invest directly from BT Pay in 14 investment funds. The best part? You can start small without having to be a financial guru.

    BANK FOR ENTERPRISING PEOPLE

    WE ARE
    BANCA TRANSILVANIA

    Banking is about people and trust. We support people who have the courage to do the right things and support Romania. We get involved in social and community projects. We are the largest bank in Romania and South East Europe and we believe that if Romania is doing well, BT is doing well.

    Trending

    ONLINE SAFETY

    We know that online banking means many opportunities, but also risks. So protecting customers' money and data privacy is at the heart of every product or service we offer. Basically, we think about each individual with attention to detail and empathy.

    FIT

    FIT: Financial Literacy for Everyone is BT's financial education program that aims to explain money-related terms and expressions in a way that everyone can understand. It is a multi-pillar initiative designed to increase financial literacy nationwide.