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  • Call Center
  • Call Center status meter dynamic emoji
    High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Hotline for all Romanians who are out of the country, including assistance in English. Standard tariff.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055. Standard rate.
    BT AI Chat acronym - opens in a new tab

    AI Search on Ask BT answers all your banking questions.

    - opens in a new tab

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Loan Simulator

    Choose your credit
    How much do you want to borrow?
    MONTHLY INSTALLMENT
    103 LEI

    It's good to know that the final offer is personalized and takes into account several elements such as BT account, addition of life and unemployment insurance policy, external refinancing, relationship history with the bank, payment behavior for outstanding installments, etc. a.

    The amount of the monthly rate also depends on the parameters chosen for the calculation (return period, variable interest rate). These can be consulted and changed in the simulator settings.

    See due date