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Call Center

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0264 308 028 or *8028 The number is available from any national network.
0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.

Have you tried NeoBT?

The new online banking Banca Transilvania, which will very soon replace the current platform.

From NeoBT, you have online access to your accounts and you can do all the operations you do now from BT24. In addition, you get additional functionality.

Campaign regulations

Previous campaigns

Official rules of the "UNTOLD 2023 Passes Giveaway" campaign
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Official Regulation of the Campaign "Overdraft with variable interest composed of IRCC + 4%/year"
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Official rules of the "Winter trends" campaign
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Official regulation of the campaign "Money back to Presto Pizza with Mastercard cards issued by Banca Transilvania"
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Official rules of the "Babel Forecast" campaign | BT Leasing
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Official Regulation of the Campaign "BT Pay & Winter Dream"
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Official regulation of the campaign "Zero Commission Consumer Credit"
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Official regulation of the campaign "STAR150"
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The official regulation of the campaign "Giveaway In stagram 2022 - 2023 Seychelles
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Official regulation of the campaign "5% discount at www.biciclop"
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Official rules of the "Babel Forecast" campaign
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Official regulation of the "BT Pay Day" campaign
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The official regulation of the campaign "Pay with STAR points at Therme" - Individuals | Banca Transilvania
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The official regulation of the "Bank Friday" campaign | Banca Transilvania
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The official regulation of the "Bank Friday" campaign | BT Leasing
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The official rules of the campaign "(too) early XMAS"
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The official regulation of the campaign "Prizes in Movement x Transylvania Open""
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Official regulation of the campaign "8% discount on EspressoCafe"
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Official rules of the giveaway "Transylvania Open 2022"
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Official Regulation of the Campaign "Student Kit"
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Official rules of the campaign "STAR150 Instagram"
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Official regulation of the "BT Pay Day" campaign
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Official regulation of the campaign "5% discount at Web Coffee"
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Official regulation of the campaign "STAR Gold 150" for individuals
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Official regulation of the campaign "STAR Gold 150"
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Regulation of the BT Flying Blue campaign issuing 0 Miles and raffle air tickets Sep-Oct 2022 Official
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The official regulation of the "Bank to School" campaign | Banca Transilvania
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The official regulation of the "Bank to School" campaign | BT Leasing
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Official regulation of the campaign "20% cashback at Popeyes AFI Cotroceni"
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The official regulation of the campaign "Payments with the phone bring you money back to Summer Well"
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Official rules of the campaign "Spin & Win – BT @ Summer Well"
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Official rules of the giveaway "Summer Well 2022"
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The official regulation of the campaign "10% discount at Intersport"
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The official regulation of the campaign "BT Pay Day & Summer Well"
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Official regulation of the campaign "Wheel of Fortune BT x UNTOLD"
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The official regulation of the campaign ""Top-Up with STAR Card at Untold"
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The official regulation of the campaign "Payments with the phone bring you money back to Untold"
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Official regulation of the campaign "Giveaway fulger BT x Untold 2022"
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Official regulation of the campaign "Giveaway BT x Untold 2022"
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Official rules of the campaign "Instagram Giveaway - Electric Castle 2023"
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The official regulation of the campaign "Top-Up with STAR Card at Electric Castle"
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The official regulation of the campaign "Payments with the phone bring you money back"
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Official rules of the campaign "Giveaway last minute subscriptions EC 2022"
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Last minute Subscription Giveaway Rules EC 2022
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The official rules of the "Listen to your needs" campaign | Banca Transilvania
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The official rules of the "Listen to your needs" campaign | BT Leasing
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The official regulation of the campaign "Bucharest Entrepreneur and VISA you are awarded" - Individuals
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The official regulation of the campaign "Bring your credit to BT!" – External refinancing
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Official regulation of the campaign "Loans for pensioners – Senior BT"
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Official Regulation of the Non-Card Loans Q2 Cost Campaign - Individuals
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Official Regulation of the Green Loan Costs Q4 campaign
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Official regulation of the campaign "Giveaway subscriptions EC 2022" - Individuals
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OFFICIAL RULES OF THE BT PAY DAY X DIGITAL CRUSADE CAMPAIGN
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Official regulation of the campaign "BT Pay & TIFF Transilvania International Film Festival" - Individuals
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The official regulation of the campaign "Giveaway - EC Festival Kit 2022" - Individuals | Banca Transilvania
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The official rules of the campaign "Star Forte brings you prizes, discover your talent!" - Individuals | Banca Transilvania
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The official rules of the campaign "Discover your talent and Star Forte brings you prizes!" - Individuals | Banca Transilvania
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Official rules of the campaign "UNTOLD Giveaway May 2022"
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The official regulation of the campaign "Women's Festival on Silks" - Individuals
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The official regulation of the campaign "A summer not to be offered" | BT Leasing
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The official regulation of the campaign "A summer not to be offered" | Banca Transilvania
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The official regulation of the campaign "st. ART Festival Bucharest" - Individuals
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The official regulation of the campaign "BT Pay & Sports Festival" - Individuals
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The official regulation of the campaign "Bucharest Street Food Festival" - Individuals | Banca Transilvania
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Official regulation of the campaign "Overdraft with fixed interest rate 8%" - Individuals | Banca Transilvania
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Official regulation of the campaign "#aroundtheworld with BT Flying Blue"
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The official regulation of the campaign "E VERDE TOT" | BT Leasing
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The official regulation of the campaign "E VERDE TOT" | Banca Transilvania
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The official regulation of the campaign "Payments made through the BT card, at Popeyes, bring you money back"
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Official regulation of the campaign "Issuance of STAR Card Coresi Mall" - Individuals
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Official regulation of the "BT Pay Day" campaign
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Official regulation of the campaign "Hai București" - Individuals
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The official regulation of the campaign "20 installments + 20 STAR points at Altex and Media Galaxy" - Individuals | Banca Transilvania
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Official regulation of the campaign "BTFLEX" - Individuals | BT Leasing
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Official regulation of the campaign "BTFLEX" - Individuals | Banca Transilvania
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Addendum regulation of the campaign "BTFLEX" | Banca Transilvania
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Official regulation of the campaign "Alina Ceușan x BT Giveaway 2021"
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Official regulation of the campaign "Laura Giurcanu x BT Giveaway 2021"
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The official regulation of the "Bank Friday" campaign | BT Leasing
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Official regulation of the campaign "Bank to School" - Individuals
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Addendum no. 1 to the Official Regulation of the "Bank Friday" campaign | BT Leasing
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Official regulation of the campaign "Bank Friday" - Legal entities | Division for Doctors
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Official regulation of the campaign "Bank Friday" - Individuals | Banca Transilvania
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Official regulation of the campaign "Wishlist Fest" - Individuals
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Official rules of the campaign "The Motans x BT Giveaway 2021"
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Official regulation of the campaign "Selly x BT Giveaway 2021"
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The official regulation of the campaign "BT - OMNIPASS and BT Pay reward you"
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Official regulation of the "BT Pay Special" campaign
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The official regulation of the campaign "Payments with your phone bring you money back"
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The official regulation of the campaign "Camera, lights, GLAM! BT x UNTOLD"
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Official regulation of the campaign "Reclaim your magic with BT x UNTOLD"
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The official regulation of the campaign "Pay and win with BT Pay x UNTOLD"
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Official campaign regulation "Untold x BT 50 subscriptions 2021"
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Official regulation of the campaign "Deliric Giveaway x Untold 2021"
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Official regulation of the STAR Forte usage campaign July - August
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Official regulation of the "Golden Hour - Summer Well" campaign - August 15
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The official regulation of the campaign "Golden Hour - Summer Well" - August 14
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Official regulation of the campaign "EC City Pass Special Giveaway"
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The official regulation of the campaign "Game. Set. Match." - Individuals
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Official regulation of the campaign "Golden Hour - Electric Castle"
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Official rules of the "EC_Special Giveaway" campaign
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The official regulation of the campaign "Home with BT and Flanco"
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Official regulation of the "TIFF Giveaway" campaign
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Official regulation of the campaign "Issuance of STAR Card Mall Băneasa Bucharest" - Individuals"
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The official rules of the campaign "More chill than chill. Win a holiday in Punta Cana"
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The official regulation of the campaign "Premium experience anytime and anywhere with Devialet and Ask BT"
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The official regulation of the Bucharest Entrepreneur campaign "Supply/Demand"
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The official regulation of the campaign "Payments with the STAR card reward you"
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The official regulation of the "Invite a friend" campaign | BT Pay
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Official regulation of the campaign "Good Vibes Only" - Individuals
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Bid and Demand campaign rules
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The official regulation of the campaign "You have 5,000 euros to give a new look to your house. How do you choose to redecorate it?"
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Official rules of the "Winners Open Giveaway" campaign
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Official Regulation of the Campaign "Energy Month at BT" - Legal Entities
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Contest rules "Selly x BT" - Instagram
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Contest rules "DI-TE Wear x BT" - Instagram
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White Banking Days Campaign Rules - Medici Division
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Official regulation of the campaign "White Banking Days" - Division for Doctors - Stage 2
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Contest rules "Iphone 12" - Instagram
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Contest rules "Carmen Grebenișan x BT" - Instagram
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Contest rules "Laura Giurcanu x BT" - Instagram
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Official regulation of the campaign "Alina Ceușan x BT Instagram Giveaway"
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Official regulation of the campaign "Mission Possible" - BT Pay
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Official regulation of the campaign "Mission Possible" - Individuals
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Contest rules "Voucher Maldives" - Instagram
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Contest Rules BT X The Motans - Instagram
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Contest rules "Laue Jewelry" by Laura Giurcanu - Instagram
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Contest rules "#studentiepebune" - Instagram
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Contest rules "Simona Halep" - Instagram
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Official regulation of the campaign "#DigitalpeopleofBT"
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Official regulation of the campaign "#SummerVibes" Stage 2 - Individuals
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Official rules of the "Happy Home Days Giveaway" campaign
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Official regulation of the campaign "Happy Home Days" - Individuals
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Contest rules Instagram_Vivre
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The official regulation of the campaign "At TIFF with BT Pay"
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The official regulation of the "Neo Happy Hour" campaign
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BT Pay & TIFF contest rules
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Annex no. 1 to The Rules of the Good Vibes Only campaign - BT Leasing Offer
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Instagram Contest Rules - MotorHome
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Rules of the "#SummerVibes" Contest
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Official regulation of the campaign "#SummerVibes" Stage 1 - Individuals
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Neo Vouchers Contest Rules - Facebook
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Contest rules 50 #Neo vouchers
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Contest Rules Vouchers + Kit Neo Instagram
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Good Vibes Only Campaign Rules - BT Leasing Offer
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Addendum to the Good Vibes Only campaign rules | BT Direct
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"Good Vibes Only" campaign rules | Banca Transilvania
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Good Vibes Only | Campaign Rules BT Direct
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Instagram contest rules "#GoodVibesOnly"
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Regulation of the Bucharest Entrepreneur campaign "Takeover - We discover Local Businesses"
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Contest rules #GoodVibesOnly
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Regulation "Takeover Discover Local Businesses"
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Official regulation of the campaign "BT Pay Weekend"
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The official regulation of the "Once every 4 years" campaign | Individuals
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The official regulation of the "Once every 4 years" campaign | BT Leasing
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Instagram contest rules "#odatala4ani"
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Official regulation of the campaign "Special offer and raffle BT Flying Blue"
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"STAR Card & Messi" campaign rules
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