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    Search with AI Search

    AI Search on Ask BT answers all your banking questions.

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Private Banking

    Banking is not about money.
    It's about you.

    What is Private Banking?

    It is our special form of respect. A special interest we take in you. The special attention we pay to you.

    You have at your disposal a team that does its utmost to provide you with the most suitable customised solutions.

    What are the first steps?

    You can access the world of Private Banking if you have resources of at least EUR 200,000 with investment potential within the BT Financial Group: BT Capital Partners and BT Asset Management.

    What are your benefits?

    m

    Personal banker

    You have a specialist with extensive banking and private banking experience at your disposal

    f
    Together with him and depending on your investor profile, you will choose the best investment diversification option.
    m

    Exclusive access in Private Banking

    You can find them in Cluj and Bucharest

    m

    Access to international markets

    f
    You have a BT Capital Partners broker dedicated exclusively to Private Banking clients. Or online, 24 hours a day.
    m

    Remote operations

    What are the customised products and services?

    Your personal banker will present to you in detail all the products you can benefit from, in maximum confidentiality and in accordance with your investor profile. All this, so that you can make the best choices.

    Exclusive cards with unique benefits

    Visa Infinite or Mastecard World Elite.

    Foreign exchange with negotiated rates
    Fixed income instruments
    Investment funds managed by BT Asset Management
    Shares and alternative investments
    Round-the-clock availability via
    VIP call-centre

    It is dedicated to premium card users.

    What are the addresses of Private Banking offices?

    Private Banking Agency Bucharest

    44 Aviatorilor Boulevard, Sector 1

    Private Banking Agency Cluj-Napoca

    22 Emil Racoviță Street

    Contact

    If you have any questions about Private Banking, please send us an e-mail at DiviziaPrivateBanking@btrl.ro.

    BT AI Chat
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    Ask BT is Banca Transilvania's largest online financial education program, with over 2,000 banking questions and answers.
    Search suggestions
    Powered by Azure OpenAI GPT-4o
    AI Search provides automatically generated answers, using GPT-4o technology, which may contain inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service. .
    Terms and conditions

    Disclaimer

    AI Search is a pilot project - in beta - that uses GPT-4o technology to simplify the process of finding and understanding banking products.

    AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

    Use of AI Search implies acceptance of the Terms and Conditions.

    Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

    Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

    AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

    Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

    The content provided by AI Search is for information purposes only.

    Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

    AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

    The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

    Terms and conditions may be revised/updated at any time.

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