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  • Call Center
  • Call Center status meter dynamic emoji
    High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Hotline for all Romanians who are out of the country, including assistance in English. Standard tariff.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055. Standard rate.
    BT AI Chat acronym - opens in a new tab

    AI Search on Ask BT answers all your banking questions.

    - opens in a new tab

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Currency

    No matter how you choose to exchange your currency - at BT branches, directly from your mobile app or with your BT card abroad - you'll quickly find all the information you need here.

  • Variable rates for foreign exchange transactions made on BT Pay, BT Go, Neo BT, BT24, BT24, BTUltra or over the counter from your BT account.

    Update: 2025
    Currency
    NBR exchange rate
    Purchase
    Sale
    Evolution
    USD currency flagUSD
    4.3493
    4.2468
    4.4201
    EUR currency flagEUR
    5.0898
    5.0390
    5.1390
    GBP currency flagGBP
    5.8179
    5.6805
    5.9124
    CHF currency flagCHF
    5.4515
    5.4033
    5.5033
    DKK currency flagDKK
    0.6815
    0.6540
    0.7085
    Foreign currency cash transactions in BT units

    Payments, withdrawals and foreign exchange in Moldovan Lei (MLD) can only be made in BT branches in Bucharest North, Bucharest West, Bucharest East, Cluj-Napoca, Timisoara, Iasi, Suceava and Botoșani.

    Currency Converter

    Currency Converter

    Enter the amount you want to buy or sell to simulate a currency exchange in your account.

  • 1 EUR = 5.0390 RON