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This page is automatically translated from Romanian into English.

  • Call Center
  • Call Center status meter dynamic emoji
    High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT - opens in a new tab or BT Visual Help - opens in a new tab.

  • 0264 308 308 028 or *8028The number is available from any national network. Standard rate.
    0264 303 003Hotline for all Romanians who are out of the country, including assistance in English. Standard tariff.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055. Standard rate.
    BT AI Chat acronym - opens in a new tab

    AI Search on Ask BT answers all your banking questions.

    - opens in a new tab

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Online Debit Tools

    Cheques, promissory notes and bills of exchange are the debit instruments with which you reduce your risk of non-recovery of receivables.

    Receipts determined by cheques, promissory notes and bills of exchange are in sight, at a certain time from sight or from the date of issue and on a fixed date.

    You can request checks, promissory notes, drafts and cash pickup orders through the chatbot BT's Rauldirectly from Whatsapp.

    Let's WhatsApp

    Advantages

    • mIt is a free service
    • mYou can apply online, no trips to the bank
    • mConfidentiality is ensured by two codes that must be mentioned at the beginning of the conversation with Robot Raul

    Good to know

    • You can only apply if you are the legal representative of the company

    Other information

    Settlement circuit and legislative specifications
    zPDF

    How do you find Raul?

    • Add Raul to your contacts: (+40) 757 080 006
    • Start
    • Completing the CIF
    • OTP completion received on the phone
    • Request information from the displayed menu
    Let's WhatsApp