Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download BT24

Scan the code with your mobile phone, depending on your phone system.

Download BT24

Scan the code with your mobile phone, depending on your phone system.

Call Center

PESTE
20
MIN
WAITING TIME
10
CUSTOMERS
IN CONVORBORATION
9
CUSTOMERS
WAITING
0264 308 028 or *8028 The number is available from any national network.
0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.

Have you tried NeoBT?

The new online banking Banca Transilvania, which will very soon replace the current platform.

From NeoBT, you have online access to your accounts and you can do all the operations you do now from BT24. In addition, you get additional functionality.

BACK TO SECTION

Who is Evil?

It's a chatbot. And it is at your disposal non-stop with information about the accounts, products and services that your company has at BT.

Even for your credit from BT Mic. Moreover, if you have a small business, it also helps you apply online for a BT Mic loan, directly on the site.

You can interact with him simply, when you want, through WhatsApp.

What information does it help you with?

  • m
    Current account IBAN in LEI or other currencies
  • m Current account balance in LEI or other currencies
  • m Payment amounts related to credit card loans
  • m Details about installments, interest, loan fees, garnishments, exchange rate
  • m Details about your loan from BT Mic (maturity of installments, arrears, payment amounts)
  • m Information on payment instruments (CEC, BO, bills of exchange and ORN)
  • m Requesting payment instruments (CEC, BO, bills of exchange and ORN)
  • m Number of loyalty points earned on the STAR shopping card
  • m Details about the UNLIMITED package in the BT network and its extra options
  • m Information about the grant programme
  • m Balance of the grant account(s)
  • m IBAN of the grant account(s)
  • m Update account data
  • m ATMs list

What about the confidentiality of information?

We thought about this as well, as a matter of priority.

It is provided by the two codes that must be mentioned at the beginning of the conversation with the Raul Robot: the unique identification code (CIF), doubled by the one received on the phone.

How much does it cost?

This service is free and available regardless of whether you are a BT customer or not. 

Raul from BT for BT Mic is available to all entrepreneurs interested in a loan.

How do you find Raul?

  • Add to contact list (+40) 757 080 006
  • Start
  • Completing the CIF
  • OTP completion received on the phone
  • Request information from the displayed menu
COME ON WHATSAPP

If you have a small business, you can apply for a loan from BT Mic directly from the chat box.

  • Enter the btmic.ro
  • Open the chat from the lower right corner
  • Start the conversation with Raul from BT

How do you apply online at BT Mic?

1

You tell him what rate you can pay. And find out how much suits you.

2

Upload the required documents.

3

In addition, regardless of whether you are a BT customer or not, you sign all documents electronically.

This way you're saving a road to us. It's safer that way.