Online safety
Protecting customers' money and data privacy are the basis of every product or service of our bank. Basically, we think of each one with attention to detail and with empathy. We know that online banking means many opportunities, but also risks or even losses for those who are not on the lookout.
How we protect you
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How we protect you
We know you don't like unique login codes, limiting the number of failed login attempts, automatic logout after some time of inactivity in an app, or multiple login when it comes to #bankinglocality. But we do it for the safety of your information and your money through investment, know-how, monitoring and risk management.
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Shopping safety
Safety when using BT apps
Communication safety
Fraud in plain language
Quiz
Types of fraud
Types of fraud
Phishing, smishing or vishing? Fraud attempts have been on the rise lately and are increasingly exotic. That's why we've brought together all the types of fraud you could encounter in one place. What are they? How do they work and how can you protect yourself from them? These are just some of the questions we've prepared answers to.
Report a fraud
Online safety for entrepreneurs
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ATM safety
ATM safety
We have 1,800 ATMs, of which over 550 are multi-functional, very helpful for self-banking - from cash deposits in lei and foreign currency, to currency exchange and contactless or code-based cash withdrawals. But keep an eye out because physical cards can be cloned right at the ATM. Unfortunately, by installing devices the information stored on the card's magnetic stripe can be copied. Find out how you can always stay safe.