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0264 308 028 or *8028 The number is available from any national network.
0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.

Have you tried NeoBT?

The new online banking Banca Transilvania, which will very soon replace the current platform.

From NeoBT, you have online access to your accounts and you can do all the operations you do now from BT24. In addition, you get additional functionality.


The electronic signature created through a qualified digital certificate has the same legal value as the handwritten signature, so you can use it in exactly the same way. 

The difference is that the electronic signature applies only to digital documents, and the handwritten signature to documents in physical format.

When you use it

It helps you save time when interacting with:

  • Contracting authorities within the Electronic System of Public Procurement (SEAP);
  • The Supervisory Commission of the Private Pension System (CSSP);
  • State institutions: the National Agency for Fiscal Administration (ANAF), the Territorial Labour Inspectorate (ITM), the National Trade Register Office (ONRC), the Official Gazette, the Central Depository, the National Securities Commission (CNVM);
  • Health Insurance Fund (CAS);
  • Your business partners.

Here are some concrete examples: you can use the electronic signature when submitting the declarations to ANAF or ONRC, when you submit documents for European funds, when you need certificates, criminal record, authorizations or for signing any electronic documents.

How to get it

  • mChoose one of the BT units from which you can request the digital certificate.
  • mYou fill in and sign some documents. Don't forget to have your identity card/ID card with you.
  • mIn 2-3 days you can already return to the chosen BT unit, pick up the token.


Let's talk about how much it costs you. 

The issuance of the digital certificate has a cost of 29.9 euros, without VAT. You should also know that the payment of the invoice will be made in RON, at the NBR exchange rate on the last Friday of the previous week.

Useful documents

List of BT units where you can apply for the digital certificate