Only 2 banking apps.

Soon, you'll be able to do mobile banking using just 2 apps: BT Pay (personal) and BT Go (business). We're constantly working on these apps so they're the only ones you need for everyday banking.

The migration to BT Pay and BT Go is taking place in stages, which is why we'll contact you in stages to let you know when you can no longer use BT24 and NeoBT. All the while, we stay close to you and communicate constantly, so you're kept informed every step of the way. Dedicated Call Center line: 0264 303 350

Watch your money, find out how you can protect yourself on the Online Safety page. We don't ask you for personal details, to access links or update your details. The process of opting out of BT24 and NeoBT is automatic and requires no intervention on your part.

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BT Pay, tailored to your lifestyle

Banking 360°

You pay for taxis with your card, withdraw money from an ATM with just your phone, take out insurance for your next city break or pay your electricity bill.

All this and even more, with BT Pay.

You may not realize how much a banking app can make your life easier, so let's tell you one BT Pay feature at a time.

A banking app to do whatever you want

View card details and balance, transaction history and lock or unlock it when you need to.

Transfer money to your friends, pay in stores with your phone and authorize online payments from the app.

Save with Round Up or open a savings account or term deposit - in lei, euro or dollars.

Invest in one of 14 investment funds.

Open multiple accounts in another currency, generate your account statement, exchange currency or make a currency payment.

You take out a personal loan of up to RON 100,000 and get instant access to cash.

Download the app

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All questions

What if I have more questions about migration?

If you have any questions, you can find the answer on ÎntrebBT or you can call us directly in the Call Center, a dedicated line: 0264 303 350

How do I download BT Pay?

It's really easy to start banking with just BT Pay:

Download the app for free from Google Play, the App Store or Huawei App Gallery - if you have iOS you need version 15, and if you have Android, you need Android 7.
You follow a process where you confirm the phone number you want to install your app on and a few identification steps.
You set a PIN and add your cards to the app. Done, you enjoy all the app's functionalities 🎉

I have BT Pay but don't see all the features. What do I do?

No worries! 🥰 We'll let you know as soon as possible what steps you need to take to get BT Pay, full app. But if you're running out of patience, you can pop into any BT branch, where our colleagues are on hand to help.

When will I no longer be able to use NeoBT and BT24?

The process by which we are phasing out NeoBT and BT24 is a staged one.

But don't worry, you'll be notified in time. In the meantime, we recommend that you download BT Pay already, to start familiarizing yourself with it and all its features.

Will I be able to do in BT Pay everything I do in NeoBT and BT24?

Yes! In BT Pay you'll have access to all the features of NeoBT and BT24... and more, because BT Pay is more than just banking ✨.

Manage your cards and accounts, save money, take out insurance, issue a card attached to your account for a loved one, invest, add cards from another bank and more.

Plus, there's the BT Pay Kiddo option for your child, so they learn to be financially independent.

How do I switch from NeoBT/BT24 to BT Pay?

If you already have BT Pay, you don't need to do anything - you can continue to use the app as before (P.S.: make sure you have the latest version of the app so you have access to all the features).

If you don't already have BT Pay, you need to download it for free from Google Play, App Store or Huawei AppGallery.

Do I have to come into a BT branch to switch from NeoBT/BT24 to BT Pay?

No, restricting access to NeoBT and BT24 will be done automatically, without having to come to a BT location. If you don't have the app yet, you can download it for free and start familiarizing yourself with all its features right away.

If you have any questions, you can call our call center or visit any BT location.

Can I get help installing BT Pay?

If you can't get BT Pay set up, you can visit any BT office where our colleagues will be happy to help you.

What can I do with BT Pay?

BT Pay is the perfect app for everyday banking: control your cards and accounts, send and receive money, save, invest & soooo much more.

Come here to see all you can do.

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Business. Banking. All Inclusive.

An overview of your business

We want BT Go to be the most useful app for banking and managing your business. We're always adding features, we're always looking at what's important to people and businesses, we're always work in progress.

Soon, BT Go will become the only app you need for your business. It will gradually replace BT24 at no extra cost. Discover the features of BT Go

BT Go, your business app

Send, receive and manage invoices

Make banking transactions of any kind and track their status

Open, schedule and settle simple or negotiated deposits

Automatically associate payments and receipts with invoices

Many others...

Activate BT Go

Faq

All questions

What if I have more questions about migration?

If you have any questions, you can find the answer on ÎntrebBT or you can call us directly in the Call Center, a dedicated line: 0264 303 350

What can I do in BT Go?

In addition to the standard operations that you do from the app - payments, currency exchange, viewing transactions - we've also added business functionalities such as:

You issue, pay and receive invoices which are automatically sent to the tax authorities.
Automatic association (auto reconciliation) of receipts and payments with invoices issued and received.
You have access to complete credit information and can generate repayment graphs.
Generate daily or monthly statements on each account and have the ability to bulk download monthly statements for all accounts.
All invoices and associated bank transactions are automatically recorded in the SAGA accounting program.

When will I no longer be able to use BT24?

The process of opting out of BT 24 is a step-by-step process, don't worry, you will be notified in advance, in the meantime we recommend you to download the app/start using it to familiarize yourself with all its features.

How do I activate my BT Go as a BT24 user?

To access BT Go you need your BT24 login ID and the password you use to log in to the web version of BT24.

If you change your password in BT24, you'll be able to use the new password in BT Go, or vice versa.

How far in advance will I know that I no longer have access to BT24?

Before 30 days before you stop access to BT24, you will receive your first notification. Throughout the period until you terminate access, you will receive recurring migration notifications.

What do I do if I forgot my BT24 password after I no longer have access to the app?

If you've forgotten your BT24 credentials and can't log in to BT Go, there are several ways to resolve the situation: If you don't remember your login ID, you can check the document in your email or the document you received when you activated the service - it doesn't change. If you know your log in ID but have forgotten your password, request a new password at any BT branch.

I haven't received the BT Go web login notification on my mobile. What can I do?

Check your internet connection and mobile network signal. If these are within optimal parameters, please restart the login process.

Do I have to come into the establishment to switch from BT24 to BT Go?

No, you can do everything online. See the activation steps here: https://go.bancatransilvania.ro/activare

How do I activate my BT Go if I'm not a BT24 user?

The details required to access the BT Go application are: the login ID and password you received when you activated Internet Banking. If you have not activated the Internet Banking option for your company account, we are waiting for you in any BT branch.

To activate BT Go on the web, you need Google Chrome (min. version 68) and a smartphone.

The steps to follow are:

Enter the login ID and password you received by email when you opened your account
Generate the QR code (the QR code is automatically generated and scanned after downloading the app)
Download the BT Go app (from the App Store - if you have iOS or from Google Play/Magazine Play - if you have Android)
Scan the QR code with your mobile phone by pressing the "Scan QR code" button
Choose a new password
Enter the security code you received
Browse the Privacy Policy and Terms and Conditions
After the success message is displayed on both the mobile app and the web platform, you can set your in-app authentication mode (touch/face ID) based on the biometrics of the phone you are using.

For each login on the web platform you will need the app activated on your mobile phone. To activate the BT Go app using your smartphone only, follow the steps below:

Download the BT Go app from the App Store if you have iOS or Google Play/Magazin Play if you have Android
Enter the login ID and password you received by email when you opened your account
Enter the security code you received
Browse the Privacy Policy and Terms and Conditions
Set your PIN code
After the success message is displayed, you can set your authentication mode in the app (touch/face ID), depending on the biometrics of the phone you are using

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Only 2 banking apps.

BT Pay, tailored to your lifestyle

Banking 360°

A banking app to do whatever you want

Faq

Legal

Business. Banking. All Inclusive.

An overview of your business

BT Go, your business app

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