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Call Center
  • High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055.

    Search with AI Search

    AI Search on Ask BT answers all your banking questions.

    BT Visual Help

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    News and recommendations

    Otp
    News January 17, 2025

    The distribution of BT cards for OTP Bank corporate customers has started

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    Otp
    News January 08, 2025

    BT recommendations for OTP Bank individual customers

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    Otp
    Press releases December 20, 2024

    For OTP Bank customers: find out your BT IBAN

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    Otp
    Press releases December 19, 2024

    BT issued more than 320,000 cards to OTP Bank Romania customers

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    Otp
    Press releases December 18, 2024

    OTP Bank Romania becomes Banca Transilvania on February 28, 2025

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    Otp
    News December 10, 2024

    OTP Bank customers will receive personalized information

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    Otp
    News December 02, 2024

    Information for OTP Leasing customers who have become BT Leasing customers

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    Otp
    Press releases December 02, 2024

    BT Leasing and OTP Leasing merged

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    Otp
    Press releases October 14, 2024

    BT received approval for the acquisition of OTP Asset Management Romania SAI SA

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    Otp
    News September 04, 2024

    The Szülőföldön Magyarul Szülőföldön Scholarships, received through OTP Bank Romania, can also be accessed at BT ATMs

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    Otp
    Press releases August 21, 2024

    OTP Bank Romania customers can also use the over 1,900 ATMs of Banca Transilvania

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    Otp
    Press releases August 09, 2024

    Luminița Runcan is the new CEO of OTP Bank Romania

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    Otp
    Press releases July 30, 2024

    Banca Transilvania has acquired OTP Bank România from OTP Group

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