Invest directly from the app 4.8
Install

This page is automatically translated from Romanian into English.

Call Center
  • High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055.

    Search with AI Search

    AI Search on Ask BT answers all your banking questions.

    BT Visual Help

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Why would you want another card in your wallet?

    Because you make quick payments.
    You put the card in BT Pay or Apple Pay and that's it!
    Pay directly with your phone.

    In addition, with BT Pay:

    • see how much money you have on your card and what transactions you made
    • you get details about the latest offers
    Because it's simpler.
    You get rid of the hassle of change and no longer depend on the value of a meal ticket.
    Because it has extensive coverage.
    You can use the card anywhere in the country at partner stores.
    Because it's safer.
    Lost your card? Has it been stolen? You can block it quickly from BT Pay by calling the call center(0264 594 594 337) or at a BT branch.
    So you have less to worry about.
    Find out how much money you have left on your BT Cash card at any time, free of charge, directly from BT Pay, on 0264 594 594 337 or at BT cash machines.
    Because you have less to worry about.
    Cards expire, but not this one. It's automatically renewed and reaches you through your employer.
    Because it comes with benefits for your employer too.
    Find out more about employer benefits on the dedicated page for businesses.