SMS Alert

What is SMS Alert?

The easiest way to know everything that's going on in your accounts: you get sms every time you make card payments or when money comes in and goes out of your account.

When do you receive messages?

When you make card payments at the POS, at home and abroad
When you make card payments online, at home and abroad
When withdrawing money from ATMs, at home and abroad
When you pay your bills at a BT ATM
When performing voice authorization transactions from the call center (imprinter - VOICE/MOTO)
When to make a card lock/unlock with the help of our call centre colleagues
When you get the money in your account

What do the messages contain?

When you make payments:

Payment made
Name of cardholder
Amount paid
Payee to whom you made the payment
Date and time of payment
The amount you have in your account after making the payment, either via ATM or POS

When money comes into your account:

Amount and source
Account where the money was received

What are the advantages of SMS Alert?

You always know how much money goes into your account
You know how much money you have after each payment made with the card
You always receive SMS at the time of the transaction, regardless of the time
You know for sure that the transaction was made
You can track the transactions made with all your BT cards, and the SMS you can receive on the same phone number
You have control over your transactions

How much does SMS Alert cost?

Subscription for cards in lei: 5 lei monthly / card
Subscription for cards in euro: 1 euro per month/card

How do I enable SMS Alert?

There are 3 ways to activate your SMS Alert service.

Call the Cell Center.

After verifying your identity, one of our colleagues will help you activate it.

SMS Alert Subscription Terms and Conditions

Come to a BT unit.

Pay us a visit, and one of our colleagues will help you activate it.

See list of BT units

Online via Neo BT

Cards -> Details -> Activate SMS Alert

Call Center