Shopping cards
Cards in lei
The Youth Card
You request the card via Neo BT.
It's simple! You enter your Neo BT account and add a new card.
Call Center
High waiting time!
We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.
0264 308 308 028 or *8028
The number is available from any national network.
0264 303 003
Hotline for all Romanians who are out of the country, including assistance in English.
Fraud assistance
If you suspect fraud on your account, quickly call 0264 308 055.
Search with AI Search
AI Search on Ask BT answers all your banking questions.
BT Visual Help
Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.
