This page is automatically translated from Romanian into English.

Call Center
  • High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055.

    Search with AI Search

    AI Search on Ask BT answers all your banking questions.

    BT Visual Help

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Types of funding

    Sized according to investment and repayment capacity, it is of great help to any entrepreneur.

    Ensures the start up and implementation of the investment until you receive the grants. It is granted in lei or in euro, for a period correlated to the period of project implementation and settlement of the non-reimbursable funds.

    • Coin: Lei and/or Euro
    • Period of use and grace period: correlated with the project implementation period

    Ensures the start and implementation of the investment until you collect the non-reimbursable amounts. It is granted for a period correlated with the period of project execution and settlement of non-reimbursable funds.

    • Coin: Lei and/or Euro
    • Period of use and grace period: correlated with the project implementation period

    It is required by the Managing Authority when you apply for funding or within a certain period from the date of notification for project approval. It helps you to prove the capacity of the company and the source of co-financing of the project.

    It is intended to support the company's current activity, following the investment made.

    Good to know

    When can you make your first expenses?

    After signing the contract with the Managing Authority or after obtaining the agreement of the Managing Authority. In some cases, failure to do so may block the grant.

    What do you need to know about project implementation?

    There is always a performance risk in implementing a project. The more information you have about the procurement procedures involved and the preparation of payment documentation, the safer the whole process will be.

    Is there a risk of termination of the contract with the Managing Authority?

    Yes, if discrepancies are found between what is declared in the grant application and the proven facts or if the provisions of the contract are not respected. In such cases, you will be obliged to reimburse all or part of the amounts received.

    To get a clearer picture, we invite you to consult also:

    • Brochure with the opportunities for non-reimbursable financing that Romania benefits from in the coming years
    • Website Ministry of Investment and European Projects

    How do you get the loan?

    Send the paperwork to the company and skip the first step.

    Leave your details and we will contact you.

    Ask BT is Banca Transilvania's largest online financial education program, with over 2,000 banking questions and answers.
    Search suggestions
    Powered by Azure OpenAI GPT4
    AI Search provides automatically generated responses, using GPT4 technology, which may contain inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service. .
    Terms and conditions

    Disclaimer

    AI Search is a pilot project - in beta - that uses GPT4 technology to simplify the process of finding and understanding banking products.

    AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

    Use of AI Search implies acceptance of the Terms and Conditions.

    Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

    Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

    AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

    Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

    The content provided by AI Search is for information purposes only.

    Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

    AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

    The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

    Terms and conditions may be revised/updated at any time.

    The app that knows e-Invoice
    Activate

    Download BT Pay

    Scan the code with your mobile phone, depending on your phone system.

    Download BT Pay

    Scan the code with your mobile phone, depending on your phone system.

    Download BT Pay

    Scan the code with your mobile phone, depending on your phone system.

    Download NeoBT

    Scan the code with your mobile phone, depending on your phone system.

    Download NeoBT

    Scan the code with your mobile phone, depending on your phone system.

    Download NeoBT

    Scan the code with your mobile phone, depending on your phone system.

    Download BT24

    Scan the code with your mobile phone, depending on your phone system.

    Download BT24

    Scan the code with your mobile phone, depending on your phone system.