100% online account 4.8
Install

You've reached the end of the results

No results found

This page is automatically translated from Romanian into English.

Call Center
  • High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055.

    Search with AI Search

    AI Search on Ask BT answers all your banking questions.

    BT Visual Help

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    List of merchants who accept the BT Meal Card

    HALMI MAGAZINE
    STR. PRINCIPALA NR. 550
    SATU MARE
    AURIT MEDIESU
    HALS CONSTRUCT
    91 BOBALNA STR.
    PRAHOVA COUNTY
    PLOIESTI
    HAMA GRILL
    30 LIZEANU STREET
    BUCHAREST
    BUCHAREST
    HAN TRAIAN AVIS
    STR. ECATERINA TEODOROIU NR. 17
    BISTRITA-NASAUD
    BISTRITA
    HAN TRAIAN AVIS
    STR. GHE POP DE BASESTI NR. 1A
    BISTRITA-NASAUD
    BISTRITA
    HAN TRAIAN AVIS
    STR. TRAIAN NR. 57
    BISTRITA-NASAUD
    BISTRITA
    HAN AVIS PROD
    STR. NASAUDULUI NR. 5
    BISTRITA-NASAUD
    BISTRITA
    HAN AVIS PROD
    STR. PRINCIPALA NR. 65
    BISTRITA-NASAUD
    PRUNDU BARGAULUI
    HAN AVIS PROD
    31, DECEMBER 1, 1918 STR.
    BISTRITA-NASAUD
    BECLEAN
    NATURE HOUSE
    STR. LIBERTATII NR. 17
    COVASNA
    SFANTU GHEORGHE
    I.I. HANAS AURICA-TEODORA
    STR. BUTENI NR. 248
    ARAD
    BUTENI
    HANCU RODICA II
    116 POND STR.
    SIBIU
    SIBIU
    HANDFINE
    DN. FS NR. 183
    TIMIS
    CHECEA
    HANDFINE CHECEA
    DN. FS NR. 239
    TIMIS
    CHECEA
    HANDFINE JIMBOLIA2
    STR. REPUBLICII NR. 6A
    TIMIS
    JIMBOLIA
    HANDFINE CENEI
    DN. FS NR. 53
    TIMIS
    CENEI
    HANDFINE JIMBOLIA 1
    STR. REPUBLICII NR. 2C
    TIMIS
    JIMBOLIA
    HANDFINE JIMBOLIA 4
    STR. REPUBLICII NR. 20
    TIMIS
    JIMBOLIA
    HANDFINE JIMBOLIA 3
    53 REPUBLICII STR.
    TIMIS
    JIMBOLIA
    HANDORKA MARKET
    69A REPUBLICII STR.
    BIHOR
    MIHAI'S VALLEY
    HANDRA PAULA-NOEMI PFA
    DN. FS NR. 37
    COVASNA
    BICFALAU
    HANDRU VIORICA I.I.
    364 FS STR.
    CLUJ
    SOMESU RECE
    HANGAN IONEL II -OGLINDA LACULUI
    STR. PRINCIPALA NR. 12B
    BISTRITA-NASAUD
    COLIBITA
    MAGAZINE
    STR. PRINCIPALA NR. 276
    BACAU
    STRUGARI
    HANI MIXED TRADE
    STR. TUDOR VLADIMIRESCU NR. 958
    BIHOR
    SALARD
    FOOD HANIDOR
    PTA. MIHAI VITEAZU NR. FN
    ARAD
    ARAD
    HANIFA SRL
    STR. ANGHEL SALIGNY NR. 5
    VRANCEA
    FOCSANI
    HANIFA SRL
    27 PICTOR GRIGORESCU STR.
    VRANCEA
    ODOBESTI
    HANIS ELENA CRISTINA II
    STR. T VLADIMIRESCU NR. 10
    ARAD
    INEU
    MAG MIXT
    STR. PRINCIPALA NR. 23A
    SATU MARE
    PETEA
    HANPAU SRL
    STR. PRINCIPALA NR. 37
    COVASNA
    BICFALAU
    THE TWO STEPS
    STR. PRINCIPALA NR. 1
    GALATI
    SUCEVENI
    The system is experiencing problems. Try again a little later.
    Ask BT is Banca Transilvania's largest online financial education program, with over 2,000 banking questions and answers.
    Search suggestions
    Powered by Azure OpenAI GPT-4o
    AI Search provides automatically generated answers, using GPT-4o technology, which may contain inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service. .
    Terms and conditions

    Disclaimer

    AI Search is a pilot project - in beta - that uses GPT-4o technology to simplify the process of finding and understanding banking products.

    AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

    Use of AI Search implies acceptance of the Terms and Conditions.

    Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

    Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

    AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

    Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

    The content provided by AI Search is for information purposes only.

    Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

    AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

    The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

    Terms and conditions may be revised/updated at any time.

    Download BT Pay

    Scan the code with your mobile phone, depending on your phone system.

    Download BT Pay

    Scan the code with your mobile phone, depending on your phone system.

    Download BT Pay

    Scan the code with your mobile phone, depending on your phone system.

    Download NeoBT

    Scan the code with your mobile phone, depending on your phone system.

    Download NeoBT

    Scan the code with your mobile phone, depending on your phone system.

    Download NeoBT

    Scan the code with your mobile phone, depending on your phone system.

    Download BT24

    Scan the code with your mobile phone, depending on your phone system.

    Download BT24

    Scan the code with your mobile phone, depending on your phone system.