In order to fulfil the legal obligations we have, to provide you with the BT Go service you have contracted for your company and, where applicable, because we have a legitimate interest in preventing fraud and communicating with BT Go users to support them and to ask them to evaluate the quality of the BT Go service we use:
Account, card and transaction data
When you use the various functionalities of BT Go, we will have access by default to information on: bank accounts (company and payee), balances, transactions ordered through company accounts or related to amounts received on company accounts, including information mentioned in the payment explanations. Although this service is exclusively dedicated to legal entity customers of Banca Transilvania, and information about legal entities is not considered, as a rule, personal data, if you have an entity such as a P.F.A., I.I., individual form of exercising liberal professions (e.g. individual law firms, notaries, bailiffs' offices, etc.) you should be aware that information about them is subject to the personal data regime and the bank will treat it in accordance with the applicable legal provisions in this field. We also process the personal data of you and/or other persons, such as the payees of payments who are natural persons or P.F.A., I.I., individual forms of self-employed professionals (hereinafter "individual professionals") or other such persons mentioned in the explanations of payments (e.g. the name you want to insert for the predefined payee, address, IBAN) or whom you define as predefined payees (name/first name, IBAN).
At the same time, in order to provide the Beneficiary Name Display Service (BNDS) for the purpose of fraud prevention in case of initiated interbank payments, if you are a legal entity customer of the type indicated above, whose information has the personal data regime, we inform you that they are processed according to the details in the Information Note on the processing of personal data within the Beneficiary Name Display Service (BNDS), available on the bank's website, at the following link: https://www.bancatransilvania.ro/nota-de-informare-sanb.
Also for the prevention of fraud, in the case of intrabank payments initiated from BT Go, BT processes - as an independent controller - the same categories of personal data that are also used within SANB, but without the involvement of other participating banks or Transfond. The basis for the processing of personal data is BT's legitimate interest in preventing fraud in intra-bank payments (BT-BT). The truncated name of the entity, as registered with BT, will be displayed to other BT customers who initiate from a bank application a payment to the entity's account with the bank, regardless of whether the payment is completed or not.
If you integrate from BT Go with the FGO billing platform and allow the provider of this platform access to the transaction history of the company accounts you connect to FGO, you assume the obligation to comply with the applicable legal provisions in the field of processing and protection of personal data, including those of informing and, where applicable, obtaining the consent of the data subjects to whom the company has transferred amounts or from whom it has received amounts in these transactions or whose personal data are contained in the explanations of the transactions, given that these personal data will thus be disclosed to the FGO provider.
Date of contact
Because we have a legitimate interest in helping you use BT Go (support) and because we want to know what you think about this service (service quality assessment) we will use the contact details you have provided to the bank as a customer. You have the right to object to such contact. For details, please read the section on your rights regarding the processing of your personal data.
Permissions required in the context of using the application
When you install the app, you will be asked for permissions to access your device's camera to scan the QR code when you first log into the BT Go app. Depending on the Android/iOS version of your phone you can grant access as follows:
- Allow/ Deny access
- Allow/ Deny/ While using the app
- Allow/ Refuse/ Just this once
If you refuse to grant access to the camera when the QR code needs to be scanned, you will not be able to use the BT Go app. You can then withdraw this permission, in which case you will not be able to use the BT Go features that require the use of the camera, but you will be able to use other parts of BT Go.
You will also be asked for permission to send notifications the first time you log in. If you refuse to grant access, you will still be able to use the app, but you will no longer benefit from the notifications in the app.
Other permissions required for the use and operation of the app, as set by the operating system vendor of the device you are using and for which explicit user consent is not required, are detailed in the "permissions" section of the Play Store/Apple Store for the BT Go app (e.g. permissions to notify you when you have no internet connection).
Notifications
Through the BT Go mobile banking app we will send you different types of notifications depending on the actions you take, such as but not limited to the following:
- To log in to the web version of BT Go
- For authorising payments made in the internet banking application (web version)