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    Information note on the processing of personal data within the Beneficiary Name Display Service (BNDS)


    1. What is the Beneficiary Name Display Service (BNDS)?


    Banca Transilvania S.A. ("BT", "the bank", "we", "us") together with other banks in Romania ("participating banks") offer the Beneficiary Name Display Service (BNDS) to prevent fraud to which their individual customers may be exposed. .

    This service is available to customers of participating banks who initiate payments to accounts opened at another participating bank within payment/internet banking applications. SANB involves the truncated display of the truncated name of the payee - a customer of one participating bank - to the payment initiator - a customer of another participating bank. Details of SANB can be found on the BT website here.

    SANB can only function if participating banks exchange the information necessary to display the payee's name in truncated form. When directly or indirectly identifying a natural person, this information is personal data.

    As you are a BT customer (participating bank), your personal data is processed within SANB. Thus, you are a data subject of the processing and we are informing you through this information notice about this.

    For the avoidance of doubt, all information in this information notice relates to your data processed for the provision of the SANB service. The processing of your data by Banca Transilvania, as an independent controller, in the context of your status as a BT customer is subject to the following provisions the General Information Notice on the processing and protection of personal data belonging to BT customers.

    2. Personal data controllers


    The exchange of information necessary for the operation of the SANB will be carried out through a common database, which will be managed by the Funds Transfer and Settlement Company ("Transfond").

    The participating banks and Transfond will process data subjects' data as joint controllers, as that term is defined in the General Data Protection Regulation ("GDPR"), and have agreed on their responsibilities for fulfilling the obligations imposed by the GDPR, in particular those relating to the privacy and security of personal data, and their role and relationship towards them.

    The list of banks participating in SANB may be subject to change, with some banks joining or withdrawing from SANB. You will find an up-to-date list of all SANB participating banks here.

    3. Purpose of processing, categories of data processed and recipients


    The exchange of personal data is carried out by the associated operators exclusively for the purpose of displaying the truncated name of the beneficiary to the customers of the participating banks, in order to prevent fraud.

    The categories of personal data processed are your first name (one or more, as appropriate), the initial of your surname and the IBAN code of the account(s) opened with a participating bank.

    As a SANB participating bank, BT sends Transfond your first name and initial, together with the IBAN code of the account(s) opened with BT.

    In the case of your BT account data, we are the operator that collects this data and transmits it to the associated operator Transfond, where the data will be stored. Subsequently, if a customer of a participating bank initiates a payment to your BT account, this data concerning you will also become accessible to the participating bank from which the person initiates the payment and, by default, to the customer of that bank who initiates the payment (after he/she enters the IBAN code of your BT account in the payment application). He or she will be shown your first name (in full) and the initial of your surname as recorded in BT's records, regardless of whether or not the payment is completed.

    At the same time, if you initiate a payment from a BT payment application/ internet banking/ third party payment service provider's application, authorized as such, to a customer's account at another participating bank, you will be shown the first name and the initial of the customer's name, as registered with that participating bank, after entering the IBAN code of the customer's account at that participating bank.

    4. The basis for processing personal data and the consequences of refusing to have it processed


    The basis for the processing of your personal data is the legitimate interest of the participating banks to provide a fraud prevention tool for interbank payments initiated via payment/internet banking applications.

    If you refuse to allow your personal data to be processed for SANB, a customer of a participating bank who wants to initiate a payment to you from internet banking will not be shown your truncated name and thus, if they make a mistake in your code, they will not be shown your name. If you miss a character in your IBAN code, it is possible that the amount for you will go to another person.


    5. Period of storage of personal data in the context of SANB


    Your personal data related to the SANB will be stored in the Transfond database, and will thus be available - as the case may be - to the other participating banks and their customers initiating payments, as long as you are a BT customer and Banca Transilvania is a SANB participant.

    6. The rights you are guaranteed


    In connection with the processing of your personal data within SANB, you are guaranteed the exercise of your rights under the GDPR. You can exercise these rights at any of the associated controllers, at the contact details of their Data Protection Officers (DPOs) found in the Privacy Policies on their websites. As a general rule, each controller will respond to requests by data subjects exercising their rights in relation to the processing for which that controller is responsible, but where necessary, the associated controllers, through Transfond, will inform each other and provide each other with the necessary information to be able to respond to any requests from data subjects.

    The rights guaranteed to you are: the right to information (we fulfil our obligation to inform you through this information notice), the right to object to the processing of your data for SANB, the right of access to processed data, the right to rectification of data, the right to erasure of data, the right to restriction of processing, the right to data portability, the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP).

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    AI Search is a pilot project - in beta - that uses GPT4 technology to simplify the process of finding and understanding banking products.

    AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

    Use of AI Search implies acceptance of the Terms and Conditions.

    Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

    Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

    AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

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    AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

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    Terms and conditions may be revised/updated at any time.

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