Invest directly from the app 4.8
Install

This page is automatically translated from Romanian into English.

Call Center
  • High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055.

    Search with AI Search

    AI Search on Ask BT answers all your banking questions.

    BT Visual Help

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    List of merchants who accept the BT Meal Card

    ZOBUIAN ARTISAN LTD
    3-5, PRESSEI LIBERTÀ SQUARE
    BUCHAREST
    BUCHAREST
    MAGAZINE 5
    AL. HARNICIEI NR. 18, BL. 34
    COVASNA
    SFANTU GHEORGHE
    MAGAZINE 6
    DN. FS NR. 175
    COVASNA
    CHILIANS
    MAGAZINE 8
    25 BANKI DONATH STR.
    COVASNA
    SFANTU GHEORGHE
    MAGAZINE 9
    STR. 1 DECEMBRIE 1918 NR. FN
    COVASNA
    SFANTU GHEORGHE
    ZOEMIA COSENI
    126 MAIN STREET
    COVASNA
    COSENI
    MAGAZINE 5
    AL. HARNICIEI NR. 18
    COVASNA
    SFANTU GHEORGHE
    FRUIT LEGUME
    STR. VICTORIEI NR. 92A
    MARAMURES
    SEA BAY
    MAGAZINE
    STR. P-TA LIBERTATII NR. 3
    MARAMURES
    SIGHETU MARMATIEI
    ZOLA TITIANA II
    STR. P-TA LIBERTATII NR. 3
    MARAMURES
    SIGHETU MARMATIEI
    ZOLD BODE
    DN. FS NR. 105/A
    COVASNA
    ILIENI
    ZOLEMI MARKET FRUIT
    STR. INFRATIRII NR. 4
    MURES
    TARGU MURES
    ZOLEX MINI MARKET
    344 PRINICIPALA STR.
    MURES
    PERIS
    ZOLIHUSI & ADAM PASTRAVULUI
    STR. PASTRAVULUI NR. 3
    SATU MARE
    SATU MARE
    ZOLIHUSI & ADAM CAREI
    STR. IGNISULUI NR. 2
    SATU MARE
    CAREI
    ZOLIHUSI & ADAM PARIS
    STR. PARIS NR. 23
    SATU MARE
    SATU MARE
    ZOLIHUSI & ADAM MILCOV
    7 MILCOV STR.
    SATU MARE
    SATU MARE
    ZOLIHUSI 7ADAM UNIRII
    STR. UNIRII NR. 1
    SATU MARE
    SATU MARE
    ZOLIND SZENTIMRE
    585 MAIN STR.
    HARGHITA
    SINTIMBRU
    ZOLIND CSATOSZEG
    STR. PRINCIPALA NR. 121
    HARGHITA
    CETATUIA
    TRANSILVANIA
    78 TRANDAFIRILOR STR.
    MURES
    SOVATA
    THINK. FERDINAND
    10, DECEMBER 1, 1918 STR.
    COVASNA
    SFANTU GHEORGHE
    HARMONY GREEN AREA I C BRATIANU
    7 IC BRATEANU STR.
    SATU MARE
    SATU MARE
    HARMONY GREEN AREA I C BRATIANU
    STR. I C BRATIANU NR. 7
    SATU MARE
    SATU MARE
    GREEN AREA HARMONY CAREIULUI
    STR. CAREIULUI NR. 14
    SATU MARE
    SATU MARE
    ZONBEST CONSTRUCT SRL
    STR. PRINCIPALA NR. 184
    DAMBOVITA
    ULMETU
    MAG MEAT MARKET HALL
    STR. PIETII NR. 4
    HARGHITA
    MIERCUREA CIUC
    MAG BEAUTIFUL MEAT
    STR. MIHAILENI NR. 1
    HARGHITA
    FRUMOASA
    BUTCHERY LIVESTOCK FARM
    STR. CAREIULUI NR. C21
    SATU MARE
    SATU MARE
    MAG P-TA MICA
    STR. WOLFENBUTEL NR. FN
    SATU MARE
    SATU MARE
    MIXED SHOP - ZORANA
    STR. PRINCIPALA NR. 314
    SALAJ
    HALMASD
    MIXED MAGAZINE
    DN. FS NR. 373
    SALAJ
    SAMSUD
    MINIMARKET CBA
    DN. FS NR. 117
    SALAJ
    SAMSUD
    GROCERY STORE
    STR. FS NR. 96
    IASI
    GORBAN
    MINIMARKET
    STR. OTELESTI NR. 201
    ARGES
    STEFANESTI
    Ask BT is Banca Transilvania's largest online financial education program, with over 2,000 banking questions and answers.
    Search suggestions
    Powered by Azure OpenAI GPT-4o
    AI Search provides automatically generated answers, using GPT-4o technology, which may contain inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service. .
    Terms and conditions

    Disclaimer

    AI Search is a pilot project - in beta - that uses GPT-4o technology to simplify the process of finding and understanding banking products.

    AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

    Use of AI Search implies acceptance of the Terms and Conditions.

    Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

    Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

    AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

    Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

    The content provided by AI Search is for information purposes only.

    Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

    AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

    The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

    Terms and conditions may be revised/updated at any time.

    Download BT Pay

    Scan the code with your mobile phone, depending on your phone system.

    Download BT Pay

    Scan the code with your mobile phone, depending on your phone system.

    Download BT Pay

    Scan the code with your mobile phone, depending on your phone system.

    Download NeoBT

    Scan the code with your mobile phone, depending on your phone system.

    Download NeoBT

    Scan the code with your mobile phone, depending on your phone system.

    Download NeoBT

    Scan the code with your mobile phone, depending on your phone system.

    Download BT24

    Scan the code with your mobile phone, depending on your phone system.

    Download BT24

    Scan the code with your mobile phone, depending on your phone system.