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    Terms and conditions for resetting PIN card - BT24

    Definitions:

    Activation code:

    It is a 4-digit personal identification code, assigned by the bank to the card issued on the name of the holder / user, strictly confidential and which is transmitted by the bank to the card holder / user via SMS on a number in the mobile network in Romania.


    Pin:

    1. Purpose: To obtain the activation code necessary to change the PIN code of the card at any ATM issued by Banca Transilvania.


    2. Fees and fees: The Bank will charge the beneficiary by using this service according to the grid of fees and fees in force, a fixed cost that will be displayed in the application before signing the transaction and will be debited from the card account immediately after the confirmation of the operation.


    3. Liability of the parties:
    By signing the transaction, the beneficiary:

    • agrees with, the commission for obtaining the activation code required to change the PIN code.
    • mandates Banca Transilvania to send an activation code for its card.
    • it has the obligation to correctly enter its identification data, i.e. the telephone number to which it wishes to send the activation code.
    • assumes responsibility for the accuracy of the identification data provided to the bank and for the existence of sufficient funds in the account for the retention of the reissue fee. If the activation code reissue operation cannot be executed due to the beneficiary's fault (the phone number entered is incorrect), the beneficiary will still owe the reissue fee.


    The bank assumes no liability for the correctness of the data entered by the beneficiary.


    4. Communications: All notifications and correspondence between the parties are made by the means provided in the General Business Codes.

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    Powered by Azure OpenAI GPT-4o
    AI Search provides automatically generated answers, using GPT-4o technology, which may contain inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service. .
    Terms and conditions

    Disclaimer

    AI Search is a pilot project - in beta - that uses GPT-4o technology to simplify the process of finding and understanding banking products.

    AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

    Use of AI Search implies acceptance of the Terms and Conditions.

    Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

    Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

    AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

    Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

    The content provided by AI Search is for information purposes only.

    Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

    AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

    The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

    Terms and conditions may be revised/updated at any time.

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