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    Information on the processing of personal data in the context of video surveillance

    The operator of the installed video surveillance system and of the personal data processed through it is BANCA TRANSILVANIA S.A. ("BT"), credit institution, Romanian legal entity, registered at the Trade Register Office Cluj under the number J1993004155124, with the unique registration code RO5022670 and the following contact details:


    BT processes your personal data captured by automated video means (mainly images) for the purpose of monitoring the security of persons, premises and/or property of the bank or of visitors to its premises or equipment, pursuant to its legal obligations or, where applicable, its legitimate interest.

    The personal data recorded may be communicated to the institutions and authorities that have the right to receive them and to the contractual partners of BT, only for legitimate purposes and on the basis of legal grounds.

    The data will be kept in BT's records for a period of up to 30 days, which may be extended only in situations expressly regulated by law or in duly justified cases. On expiry of the retention period the data will be erased.

    Your data will not be transferred to third countries or to international organisations.


    According to the provisions of the General Data Protection Regulation (GDPR), with regard to the processing of personal data you have the right to be informed (information that we provide to you through this text) and you can exercise the following rights:

    • the right of access;
    • the right to rectification;
    • the right to erasure of data;
    • the right to restriction of processing;
    • the right to portability;
    • the right to object;
    • the right to address an ANSPDCP and to justice.


    In order to exercise these rights, you can send a written, dated and signed request to the BT headquarters or to the address of the bank in mun. Cluj-Napoca, str. Calea Dorobanților, nr. 30-36, jud. Cluj, with the mention "to the attention of the Data Protection Officer" or an e-mail to the e-mail address of the BT Data Protection Officer dpo@btrl.ro.

    Details on these rights and in relation to the processing of personal data carried out by BT within its banking activity can be found in the BT Privacy Policy,available on Banca Transilvania's website,as well as on request in any BT unit.