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    Information on the processing of personal data in the context of video surveillance

    The operator of the video surveillance system installed and of the personal data processed through it is BANCA TRANSILVANIA S.A. ("BT"), a credit institution, a legal person Romanian, registered at the Cluj Trade Register Office under the number J12/4155/1993, having the unique registration code no. RO5022670 and the following contact details: 


    BT processes your surprised personal data by automated video means (mainly image), in order to monitor the security of the bank's persons, premises and/or assets or visitors to its units or equipment, on the basis of its legal obligations or, as the case may be, its legitimate interest.

    The personal data recorded may be communicated to the institutions and authorities that have the right to receive them and to the contractual partners of BT, only for legitimate purposes and on the basis of legal grounds.

    The data will be kept in BT's records for a period of up to 30 days, which may be extended only in situations expressly regulated by law or in duly justified cases. At the end of the retention period the data will be deleted.

    Your data will not be transferred to third countries or to international organisations.


    According to the provisions of the General Data Protection Regulation (GDPR), with regard to the processing of personal data you have the right to be informed (information that we provide to you through this text) and you can exercise the following rights:

    • the right of access;
    • the right to rectification;
    • the right to erasure of data;
    • the right to restriction of processing;
    • the right to portability;
    • the right to object;
    • the right to address an ANSPDCP and to justice.


    In order to exercise these rights, you can send a written, dated and signed request to the BT headquarters or to the address of the bank in mun. Cluj-Napoca, str. Calea Dorobanților, nr. 30-36, jud. Cluj, with the mention "to the attention of the Data Protection Officer" or an e-mail to the e-mail address of the BT Data Protection Officer dpo@btrl.ro.

    Details on these rights and in relation to the processing of personal data carried out by BT within its banking activity can be found in the BT Privacy Policy,available on Banca Transilvania's website,as well as on request in any BT unit.

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    Powered by Azure OpenAI GPT-4o
    AI Search provides automatically generated answers, using GPT-4o technology, which may contain inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service. .
    Terms and conditions

    Disclaimer

    AI Search is a pilot project - in beta - that uses GPT-4o technology to simplify the process of finding and understanding banking products.

    AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

    Use of AI Search implies acceptance of the Terms and Conditions.

    Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

    Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

    AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

    Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

    The content provided by AI Search is for information purposes only.

    Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

    AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

    The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

    Terms and conditions may be revised/updated at any time.

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