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Call Center
  • High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055.

    Search with AI Search

    AI Search on Ask BT answers all your banking questions.

    BT Visual Help

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Conditions for granting

    • Minimum income of 800 lei.
    • It is necessary to have at least 3 months of seniority at the current place of work.

    What else you need to know

    • We give you the credit for 5 years and the period can be extended.
    • 0 lei payment fee in shops or online, in the country or abroad.
    • We give you a bonus of 10 STAR points (equivalent to 10 lei) after your first card payment at merchants.
    • Between the 1st and 25th of the month you can return the full amount used at the end of the previous month and pay no interest. Otherwise, interest is 24% per year. You can use your deposits immediately.

    How much can you borrow?

    To find out the maximum amount you can receive, fill in the form below. We will call you back in the timeframe of your choice.

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