STAR Forte card

What should I do if my card expires?

Have you used the card in the last 6 months?

The card is automatically renewed and we inform you by SMS (on the phone number provided) that the new card is waiting for you at the establishment where you opened your account.

If it is more convenient for you, you can request the delivery of the new card at home, by courier, for a fee. You can use the new card even before you take possession of it – just add it to the BT Pay app.

Haven't used your card in the last 6 months?

You need to request the renewal of the card in a BT unit.