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Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download BT24

Scan the code with your mobile phone, depending on your phone system.

Download BT24

Scan the code with your mobile phone, depending on your phone system.

Invest directly from the app 4.8
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Call Center
  • High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055.

    Search with AI Search

    AI Search on Ask BT answers all your banking questions.

    BT Visual Help

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Card BT Flying Blue

    Game-set-match: Go to the Australian Open Final 2025 with Star Forte and Mastercard

    Get your STAR Forte shopping card from October 15 to November 15 and you could win, by random draw, Invitations to the 2025 Australian Open Final - a VIP experience for two. More details in the rules.

    The card in brief

    Need to buy something and don't have the whole amount? The Star Forte shopping card can help. Enjoy shopping, pay in interest-free instalments and collect Star points.

    • mUp to 18 instalments, no interest, no fees
    • m Up to 5 times your income, maximum 25.000 lei
    • m Credit period: 5 years
    • m Grace period: 55 days
    • m Mandatory minimum income: 800 lei
    • m Collect Star points in over 25,000 shops when you pay at a BT POS
    •