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    Until now you have worked with Idea::Bank, and now you are a BT client?

    Until now you have worked with Idea::Bank, and now you are a BT client?

    Learn all about transfer
    your products

    Please enter the code in the letter received from us

    Our bank acquired Idea::Bank in October last year, and until June 13th, we are in charge of the integration into the Banca Transilvania Financial Group.

    Here you can find all the information of interest, which we update along the way. We prepare ourselves with products, services, solutions, recommendations and #humanbanking so that you have the best possible experience at BT.

    Call Center 24h/24

    Find out your new IBAN* now

    *for current and savings accounts

    For other services, products, consulting and operations, we are waiting for you in any of the nearly 500 BT offices.

    Migration calendar to BT

    JUN

    14
    JUNE

    First day at BT

    Idea::Bank clients divested by BT become BT customers. End of integration.

    10
    JUNE

    Last day at Idea::Bank

    Until this day, operations can be made through Idea::Bank and idea cards can be used::myBank.

    MAY

    10
    MAY

    Start personalized information for Idea customers

    BT& Idea::Bank sends personalized information to Idea customers about the corresponding products/services.

    10
    MAY

    Start collecting cards from BT

    Idea customers can take over from Banca Transilvania the BT cards corresponding to Idea.

    APR

    THE FIRST BT SERVICES FOR ALL IDEA CUSTOMERS
    18
    APRIL

    Payment of instalments

    Idea::Bank customers can pay the installments at the over 500 BT offices or through self-banking, at the BT Express devices, based on the barcode on the related documents generated by Idea::Bank.

    18
    APRIL

    Operations at BT ATMs

    Idea::Bank customers can use BT ATMs under the same conditions, in terms of costs, as those of Idea::Bank

    Getting to know each other

    The largest bank in Romania

    500

    of headquarters in 180 localities

    Digital solutions

    3,6

    millions of customers

    9000

    of employees

    Business lines for all customer segments

    Ask BT is Banca Transilvania's largest online financial education program, with over 2,000 banking questions and answers.
    Search suggestions
    Powered by Azure OpenAI GPT4
    AI Search provides automatically generated responses, using GPT4 technology, which may contain inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service. .
    Terms and conditions

    Disclaimer

    AI Search is a pilot project - in beta - that uses GPT4 technology to simplify the process of finding and understanding banking products.

    AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

    Use of AI Search implies acceptance of the Terms and Conditions.

    Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

    Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

    AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

    Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

    The content provided by AI Search is for information purposes only.

    Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

    AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

    The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

    Terms and conditions may be revised/updated at any time.

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