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    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.

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    De minimis aid scheme - state aid payment

    The de minimis aid scheme to support beneficiaries of state aid in the context of the economic crisis caused by the COVID-19 pandemic has been approved.

    Your company is eligible to receive a grant to cover the additional interest cost, caused by the accelerated rise in ROBOR.

    For the analysis of eligibility for the receipt of these amounts it is necessary to:

    • 1 Fill in some personal and company data and express your consent to the processing of data.
    • 2 Once you have opted in to have your data processed, you will need to complete a few documents. For this purpose, you will receive a link to upload these documents on the e-mail address indicated by the bank, which is valid for 15 days.
    Ask BT is Banca Transilvania's largest online financial education program, with over 2,000 banking questions and answers.
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