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Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download BT24

Scan the code with your mobile phone, depending on your phone system.

Download BT24

Scan the code with your mobile phone, depending on your phone system.

Online account directly from the app 4.8
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Call Center
  • High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.

    Search with AI Search

    AI Search on Ask BT answers all your banking questions.

    BT Visual Help

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    How do I make my STAR Forte card?

    1

    Request the issuance of the card through the BT Pay app

    It's simple! Go to your app store, download and install the BT Pay app. Apply for a Star FORTE shopping card and after going through all the steps you can get it in about 10 minutes.

    If your application cannot be approved online, we are waiting for you at any BT establishment.

    2

    Use the card in digital format immediately after approval.

    If you have successfully completed step 1, now with BT Pay, using your phone or accessories de digital payment, all your cards are digital and you can use them immediately.

    3

    You receive the physical card, depending on the delivery method of your choice

    You can receive the physical card at home, by courier, or you can choose to come and pick it up in one of Banca Transilvania branches.

    I want STAR Forte!

    Fill in the form below and we'll call you to discuss the details.

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