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Faq
STAR is our loyalty program, which is based on accumulating points that turn into money. 💰
In addition, it gives you the chance to pay in interest-free installments in partner stores.
All shopping cards issued by us (STAR Forte, STAR Forte for Medici, STAR Gold, STAR Platinum) are included in this program.
Specifically, the benefits of the STAR program are as follows:
❶⠀You receive STAR points for each purchase made with your credit card;
❷⠀You can make purchases of up to 18 interest-free installments at merchants included in the STAR installment program;
❸⠀You have over 19,000 STAR partner stores, where shopping brings you even more points (up to 15% of their value);
❹⠀For the purchases you make in stores that are not in the STAR program, you get 0.3% if the stores are in Romania and 0.1% if you shop abroad.
❗ ⠀You should also know that: a STAR point is worth 1 LEU and you can use the points accumulated at the merchants included in the loyalty program, i.e. those who offer STAR BT points when buying.
You can find all the STAR partner florists on our page, you just need to select your city in the "Filters" section and that's it! You have the green light when shopping! 😊
Well, you can use up to 600 STAR/transaction/day/ account points. 😊
You have a lot of ways to find out this:
❶⠀Direct from BT Pay: after registering your STAR card in the app, just click on "Show balance" ;
❷⠀BT's Livia helps you: She tells you exactly how many points you have on Facebook Messenger;
❸⠀Through the BT Visual Help application: call the number 0264 308 000, the menu "Accounts and transactions";
❹⠀Through the BT24 Mobile Banking app: from the "Finance" section, you can find it at the bottom of the application, choose the "Cards" option and select your STAR card;
❺⠀Through the BT24 Internet Banking platform: from the top menu bar, select the "Cards" option and choose "Live card";
❻⠀Directly from the merchant at the time of payment: in the STAR partner stores, you can ask the seller to check how many points you have on the card;
❼⠀By statement of account received by email;
❽⠀By a short phone call to colleagues in the Call Center, at 0264 308 028* or *8028*.
* By accessing the "Call Center" page, you can see in real time:
➤⠀how many clients are already discussing by phone with our colleagues;
➤⠀how many people have called us and are waiting to be picked up;
➤⠀what is the average waiting time to get in touch with us.
Star Forte, Mastercard Forte for Doctors, STAR Gold, VISA Gold Rotary and STAR Platinum cards are included in our loyalty program, STAR BT. ⭐
Through this program, you benefit from interest-free points and rates at your partner stores.
For each transaction made entirely with one of the aforementioned cards, at any partner merchant, you receive STAR BT points. 🤩
And the 1 point received is worth 1 leu.
You can use the points accumulated at the partner merchants and, moreover, with this card you have the possibility to pay in fixed installments, without interest, the number of installments may be different depending on the merchants. 😃
Yes, the compulsory home insurance policy, called PAD, represents the insurance policy against natural 🌋 disasters and by law nr. 🏡 260 / 2008 every homeowner is required to own PAD.
It's simpler than it sounds. 😅
The insurance premium is actually the price of insurance.
In other words, it is the amount you pay to those who offer you insurance ( the insurance company) in exchange for the obligation to pay you compensation in the event of one of the events against which you have insured yourself. 👍
