This page is automatically translated from Romanian into English.

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  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.
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    If you suspect fraud on your account, quickly call 0264 308 055.

    Search with AI Search

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    BT for Ukrainians

    Information and money management solutions for the Ukrainians coming to Romania.

    Top topics: card issued in Ukraine, money transfer and currency exchange 


    1

    Can I use my card from Ukraine to Romania? 

    Yes, cards from Ukraine can be used in Romania within the limit, at the fees and rates imposed by the issuing bank and the Central Bank of Ukraine. BT does not charge any fees.

    2

    Where can I receive/send money if I don't have an account with BT?  

    Through Western Union. The money received can be raised from BT.

    3

    Where can I change the money I came to Romania with?

    At BT we do not change the Ukrainian hryvnia/hryvnia (UAH). BT never realized this service, and now we are looking for solutions.

    4

    How can I make transactions from my BT account?

    You can make cash withdrawals or Visa Classic card payments at any ATM or merchant in the country/abroad, including online payments.

    You can do other operations in any of the BT units. Here you can see which branch is closest to you, and don't forget to book online to get priority.

    For certain operations, the bank may request additional documents.

    Banking with BT


    Current account in lei for individuals: based on Ukrainian passport/identity card, accompanied by a certified translation, only if written in Cyrillic characters. 0 fee for opening and administration.


    BT Visa Classic debit card, in lei: 

    • It can be used in Romania and other countries;
    • 0 fee for issuing, managing and withdrawing money from Banca Transilvania ATMs;
    • The card will be picked up from BT.


    Euro or dollar current account: 10 lei opening fee and 0 administration fee.

    Contact:

    Call Centre: +40 264 308 005; ucraina@btrl.ro

    Ask BT is Banca Transilvania's largest online financial education program, with over 2,000 banking questions and answers.
    Search suggestions
    Powered by Azure OpenAI GPT4
    AI Search provides automatically generated responses, using GPT4 technology, which may contain inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service. .
    Terms and conditions

    Disclaimer

    AI Search is a pilot project - in beta - that uses GPT4 technology to simplify the process of finding and understanding banking products.

    AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

    Use of AI Search implies acceptance of the Terms and Conditions.

    Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

    Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

    AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

    Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

    The content provided by AI Search is for information purposes only.

    Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

    AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

    The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

    Terms and conditions may be revised/updated at any time.

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