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0264 308 028 or *8028 The number is available from any national network.
0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.

Have you tried NeoBT?

The new online banking Banca Transilvania, which will very soon replace the current platform.

From NeoBT, you have online access to your accounts and you can do all the operations you do now from BT24. In addition, you get additional functionality.

Has your card expired or is due to expire in the current month?

See what options you have to receive it.

Digital card request steps

Your newly issued card will be prepared in its digital form in the BT Pay app, starting may 15th. What should you do?

1

Log into the BT Pay app.

If you don't have the BT Pay app, you can download it now for free.

2

Follow the steps to add the card.

Press the 'Add card' button and a confirmation SMS will be automatically sent to your phone number.

3

You enter the code you sent into the app.

And that's it, you have the new card. If you want to use it for internet payments, go to the card details button and follow the steps to see the card number and CVV code.