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  • 0264 308 308 028 or *8028 The number is available from any national network.
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    Cluj Branch

    Str. Dorobantilor, Nr. 27-29, CLUJ-NAPOCA

    Program

    Monday - Fri: 09:00 - 17:30

    16:00 - 17:30
    Saturday: closed
    Sunday: closed

    Pause

    Monday - Fri: 13:00 - 13:30

    If you want to call us

    0264207100

    • ATM Multifunctional
    • Cards
    • Current account
    • Loans
    • Deposits
    • Internet and Mobile Banking
    • Western Union Operations
    • Invoice payments
    • Online appointment

    Where we are

    8 Oct 2023
    Florina S

    1) Solve staff shortages. Every time I enter this Branch I am faced with the same problem - lack of staff. I don't understand how such a big bank can't afford to have employees or keep employees.
    2) Fix the ATM problem: it continually refuses bills, even though this is vehemently encouraged by the employee at the front desk;
    3) Often the system doesn't work or works very poorly. Once you have 4 employees, the system doesn't work either.
    Cluj branch, you deserve zero marks!

    13 Jul 2021
    Margareta

    Thank you for all the support I received today for my operations from Miss I. She was kind, efficient, very professional.

    24 Jan 2022
    dragos

    I didn't understand why you can make an appointment and have it accepted on a day when there is no working day.

    7 Apr 2023
    Client BT

    For the impeccable services of Mrs Alina-Elena Stancu.

    Thank you!

    9 Oct 2023
    Andreea Iosif

    I took 1 hour to submit the electronic signature documents. Inadmissible!!

    You can still find it nearby

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    AI Search is a pilot project - in beta - that uses GPT-4o technology to simplify the process of finding and understanding banking products.

    AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

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    Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

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    AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

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