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Call Center

PESTE
20
MIN
WAITING TIME
10
CUSTOMERS
IN CONVORBORATION
9
CUSTOMERS
WAITING
0264 308 028 or *8028 The number is available from any national network.
0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.
Backwards
Make an appointment online

Cluj Branch

27-29 Dorobantilor Street, CLUJ-NAPOCA

Program

Monday - Friday: 09:00 - 17:30
Saturdays: closed
Sundays: closed

Pause

Monday - Friday: 13:00 - 13:30

  • Insurance
  • ATM Multifunctional
  • Cards
  • Current account
  • Loans
  • Deposits
  • Internet and Mobile Banking
  • Western Union Operations
  • Invoice payments
  • Online appointment
MAKE AN APPOINTMENT ONLINE

Where we are

8 Oct 2023
Florina S

1) Solve staff shortages. Every time I enter this Branch I am faced with the same problem - lack of staff. I don't understand how such a big bank can't afford to have employees or keep employees.
2) Fix the ATM problem: it continually refuses bills, even though this is vehemently encouraged by the employee at the front desk;
3) Often the system doesn't work or works very poorly. Once you have 4 employees, the system doesn't work either.
Cluj branch, you deserve zero marks!

13 Jul 2021
Margareta

Thank you for all the support I received today for my operations to Miss Iulia. She was kind, efficient, very professional.

24 Jan 2022
dragos

I didn't understand why you can make an appointment and have it accepted on a day when there is no working day.

9 Oct 2023
Andreea Iosif

I took 1 hour to submit the electronic signature documents. Inadmissible!!

25 Aug 2022
Client BT

I went twice within 1 month for advice on accessing a loan. 2 different consultants very competent. They quickly understood what I wanted to know and clarified without complicated terms. They didn't get lost in details, they advised me and understood me. Thank you!

7 Apr 2023
Client BT

For the impeccable services of Mrs Alina-Elena Stancu.

Thank you!

21 Jul 2023
AlexR

Both online appointments were problematic. I don't understand why this option still exists, especially since we are talking about Cluj Branch. Ironically the smaller agencies were more operational than the Branch with pre-scheduling.

5 Jan 2023
Tudor

Always quick to resolve operations, very competent and friendly staff.

5 Jan 2023
Anca

Whatever problem you have, the branch is the people who find solutions, it's also a longer program than other agencies, I would happily recommend it to anyone.

20 Dec 2023
Client BT

Your colleagues A.R. and L.L. supported me in my request very promptly, with an attitude and openness worthy of 5-star service.

You can still find it nearby

BT Express

Calea Dorobantilor, Nr. 27-29, Winners Cluj, CLUJ-NAPOCA

  • ATM Multifunctional

BT Express+ contactless

27-29 Dorobantilor Street, CLUJ-NAPOCA

  • ATM Multifunctional

BT Express+ contactless

27-29 Dorobantilor Street, CLUJ-NAPOCA

  • ATM Multifunctional