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Call Center

PESTE
20
MIN
WAITING TIME
10
CUSTOMERS
IN CONVORBORATION
9
CUSTOMERS
WAITING
0264 308 028 or *8028 The number is available from any national network.
0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.

Private Banking

Real banking is not about money.
It'sabout people.

What is Private Banking?

Of course it's also about Premium Banking, about top services and special products. Private Banking is first and foremost about people, about the respect we give you, the interest we take in you and the attention we pay to you.

Once you benefit from Private Banking services, you have a team at your disposal that will do its best to help you with the best solutions according to your needs.

Private Banking Conditions

The generic conditions to be part of the Private Banking segment are:

  • hold significant resources in accounts opened with us, with investment potential in Banca Transilvania Financial Group: BT Capital Partners, BT Asset Management, etc.
  • own premium cards or other exclusive products from our offer

Advantages of Private Banking

Once in the Premium Banking area, you can benefit from:

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Personal banker

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Dedicated products and services

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24/7 availability through a VIP call centre

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Personalised investment information

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Specially designed locations exclusively for Private Banking clients
Bucharest and Cluj

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Remote operations

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Negotiated deposits

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Investment funds managed by BT Asset Management

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You have a busy enough day, you don't need another trip to the bank, do you? How about getting most of the above transactions done over the phone or by email with your dedicated banker? We're here to help.

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Government bonds

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Access to international markets through a BT Capital Partners broker dedicated exclusively to Private Banking clients or online 24/7

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These come with special service packages and are only for Private Banking customers.

Customised products and services

The products you can access once you have entered the world of Premium Banking are detailed by your personal banker, with maximum confidentiality, so that you can make the right choice. So the Private Banking offer can include:

Exclusive card

Mastercard World Elite offers you:

  • m Access to international business lounges, free of charge via Lounge Key, for you and one guest
  • m Access to business lounges at A. Iancu Cluj-Napoca airport* and H. Coandă Bucuresti, free for you and a guest
  • m Travel insurance abroad for you and your family members
  • m Concierge services
  • m Benefits through the Mastercard Premium program: www.priceless.com

*Due to modernisation works, the business lounges at Cluj-Napoca airport are closed until February 2024.

Contact

We invite you to explore the Private Banking area and
contact us at DiviziaPrivateBanking@btrl.ro.

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