This page is automatically translated from Romanian into English.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download BT24

Scan the code with your mobile phone, depending on your phone system.

Download BT24

Scan the code with your mobile phone, depending on your phone system.

Call Center
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    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.

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    BT Visual Help

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    Access guide to the BT24 Mobile Banking app

    The Banca Transilvania Mobile application can be used from any phone with Android operating system minimum version 6.0 and iOS minimum version 11.4.1.

    If you do not have active BT24 Mobile Bankingservice, you can activate it from within the BT24 Internet Banking application – Online Services menu – online mobile subscription submenm or apply here.

    Once you have subscribed to BT24 Mobile Banking you need to complete the steps below:

    • download the app from Google Play (Android) or app store (iOS)
    • enter the activation code generated from Internet Banking BT24 (online servicesmenu, mobile banking app activationoption) and the unique SMS code received on the phone as sms
    • you define your desired password of at least 4 maximum 8 characters.

    And you have access to:

    • Online balance;
    • Transfer between own accounts (opened with Banca Transilvania under the same ID);
    • Payments in lei, including to accounts opened with the State Treasury;
    • Currency exchanges and conversions;
    • Western Union transactions;
    • Utility payments;
    • Establishment and liquidation of deposits;
    • Viewing card limits;
    • View credit information in your balance;
    • Viewing the transaction history;
    • View the status of transactions made via Internet and Mobile Banking.