a. to activate the Invoice Payment service
To use the Bill Pay service you must be a BT Pay user identified as a BT customer. To make sure you meet this requirement, we check your phone number on file, your date of birth and whether you have at least one BT card enrolled in the app.
b. for connecting suppliers to BT Pay
Once you have selected the suppliers you wish to make payments to from BT Pay, you will be able to log in to our app from each supplier's account by entering the login details requested by the supplier. The categories of data required for logging in are determined by each individual supplier and communicated to us via our partner Timesafe SRL (the provider of the Pago app). Both suppliers and Timesafe process this data as operators, for purposes and by means that they have set up separately from BT, according to their own personal data processing policies.
The bank only processes this data to enable you to connect that supplier account to BT Pay so that you can use the Bill Pay service. Typically, the login details are: the username(s) and password(s) you use to log in to the account created on the respective provider's website. You can log into BT Pay with multiple user accounts from the same provider.
You enter this data into BT Pay, we pass it on to Timesafe, along with an identifier that is assigned to you so that your bank and Timesafe will recognise your future login attempts. If necessary, on the basis of this identifier, BT and Timesafe will carry out the necessary data exchanges to deal with any complaints/complaints you may have in relation to your use of the Bill Pay service. Timesafe then forwards the username and password you entered in BT Pay to each supplier concerned. If these details match those of the supplier, the BT Pay account you have set up with that supplier will be successfully logged into BT Pay.
In order to avoid having to reconnect your account from each provider in case of reinstallation of BT Pay, we will keep in our records the providers you have previously connected and will automatically display them after reinstallation, as long as you still use the same credentials to connect to their accounts.
c. to view invoices and history of paid invoices
Once a supplier's account has been successfully connected, we will process the payment amount from that supplier's invoices, the supplier to whom that amount is owed, the customer codes assigned by that supplier, and various other information, depending on the type of supplier (e.g. We do this processing so that we can display to you the payment amounts due on those invoices, as well as the payment history of the supplier's accounts held on the supplier's account.
The period over which payment history will be displayed for a particular supplier is set by that supplier. BT will only be able to see the payment history available at the time of each connection you make from BT Pay to that provider's account.
d. to connect your account from the Pago app
If you are a user of the Pago app, you can import the suppliers you already have integrated into Pago into BT Pay, without having to connect each of them separately to BT Pay. To do this you will need to enter the email address of your Pago user account and a unique code that will be displayed in the Pago app in BT Pay.
After importing data from Pago, we will process in BT Pay the same data indicated in lit. c, which you have available in the accounts of the suppliers connected in Pago and, if applicable, other data as defined in your account in the Pago application (e.g. type of consumption place related to a supplier, such as: parents' home, holiday home, residence).
e. for scanning invoices
For some suppliers you will be able to pay your invoice by scanning the barcode. To use this functionality, the BT Pay app needs access to the camera. If you have previously given the app access to the camera when using other camera features (e.g. updating data via BT Pay), you may not be asked for this access as it is already allowed. Please note that you may be asked to access the camera differently depending on the operating system of the phone you are using or the version of this system. Depending on the same elements, camera access granted in BT Pay may remain active or be disabled when you no longer use the BT Pay functionality that requires this access. Please check your phone's privacy settings to manage camera access for BT Pay.
f. for the payment of bills and, where applicable, for the subscription and withholding of the value of the Bills Plus or Unlimited Bills option
We will process the necessary payment data: first and last name of the payer, amount, currency, date of payment, payee of the payment (the supplier to whom you make the payment), transaction reference, IBAN of the account from which the payment is made, card number attached to the account from which the payment is made, explanation of the payment (as required by the supplier and entered by you or retrieved by scanning the barcode e.g. customer code at the respective supplier), number of invoice payments made, IBAN of the account from which the option amount is charged.
g. for confirmation of payment transactions
We process the data related to the phone unlocking method of your choice to ensure adequate transaction security in accordance with the applicable legal provisions in the field of payment services. The data related to the phone unlocking method you have chosen (e.g. fingerprint, facial identification, model, PIN, password, etc.) is not in the bank's possession, but BT is only the result of the verification (accepted/rejected) by comparison of the data used to authorise each payment transaction with the corresponding witness data stored in your phone.
h. for the transmission to suppliers of the payment status of invoices
In order for the utility providers to whom you have made payments to be able to reconcile them in their systems, we transmit to them, via Timesafe SRL (the provider of the Pago application), the information necessary for this purpose: amount, currency, date of payment, payee (the provider to whom you make the payment), transaction reference, explanation of the payment (as required by the provider and entered by you or retrieved by scanning the barcode e.g. customer code at the respective provider, invoice code etc.).
i. for sending notifications within the application in relation to this service
When a supplier you have connected issues a new bill, 3 days before the bill due date of an already issued bill or about the cards set when you activate the Bills Plus or Unlimited Bills options you will receive notifications in BT Pay. You can disable these notifications from the app settings menu. Please note that in this case you will not receive any other general notifications about BT Pay;