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Call Center
  • High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055.

    Search with AI Search

    AI Search on Ask BT answers all your banking questions.

    BT Visual Help

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    How do you manage it?

    We have prepared several ways to make operations with your Mastercard Gold Debit: 😊

    How easy it is with BT Pay: unlock & pay!

    • You pay directly with your phone
    • Confirm any payment online, on a move
    • Get the coolest deals right on your phone
    • See in real time how much money you have and the history of the transactions made. In addition, we group your transactions into categories.

    What do you have to do?

    Download BT Pay for free from the Google Play Store, App Store or Huawei AppGallery and register your card in the app.

    NeoBT. Application your mobile banking application.