- What documents do I need to get a credit card or card with overdraft?
- How can I change my card's transaction limits?
- My card expires this month. Was I automatically issued a new card? Where can I pick it up?
- Is there a fee for card payment in physical stores or online?
- How can I be informed about the transactions made with the card and about the amounts I cash in my account?
Call Center
High waiting time!
We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.
0264 308 308 028 or *8028
The number is available from any national network.
0264 303 003
Hotline for all Romanians who are out of the country, including assistance in English.
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BT Visual Help
Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.