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Call Center

PESTE
20
MIN
WAITING TIME
10
CUSTOMERS
IN CONVORBORATION
9
CUSTOMERS
WAITING
0264 308 028 or *8028 The number is available from any national network.
0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.

BT Pay transaction processing hours

1. Transfers between own accounts in foreign currency

They are processed 24 hours a day, 7 days a week, as follows: Internal transfers sent from Monday to Saturday after 20:00 on Sundays, as well as those sent on non-working days will be processed instantly, the accounting balance will be affected with the date of the first bank working day and will appear on the statements of the first bank working day. Transfers sent without funds are automatically rejected.

2. Foreign exchange, interbank and intrabank payment orders

They are processed 24 hours a day, 7 days a week, as follows:

2.1 Interbank foreign exchange payment orders

Emergency interbank foreign exchange payment orders processed during T-day between 09:00 and 18:00 will be settled with maximum T+1 foreign exchange date; interbank foreign exchange payment orders processed during T-day between 09:00 and 18:00:00, will be settled with maximum T+3 foreign exchange date; interbank foreign exchange payment orders received outside the above-mentioned intervals will be processed 24 hours a day, 7 days a week and will be entered into the settlement circuit on the next bank business day according to the first 2 points above.

2.2 SEPA payment order

Sepa payments signed during day T, will be sent to the beneficiary bank on the next working banking day (T+1) and will be displayed as follows:

  • in the statement generated for day T if the transaction was signed from Monday to Friday by 17:00;
  • in the statement generated for day T+1 (the next bank business day) if the transaction was signed from Monday to Friday after 5 p.m., Saturday or Sunday or on non-business days.

2.3 Intra-bank foreign exchange payment orders, regardless of value - processed 24/7 

Transfers sent without funds are automatically rejected.

3. Currency payment fees

3.1 Non-SEPA payments

0.10% of the amount, minimum 15 EUR, maximum 600 EUR (Swift commission included).

3.2 SEPA payments

By instalments, depending on the value of the operation:

 from 0 to 1,000.00 LEI in EUR equivalent
2.50 LEI in EUR equivalent
 from RON 1,000.00 inclusive, up to RON 50,000.00 in EUR equivalent 
5.00 LEI in EUR equivalent 
 amounts ≥ 50,000.00 LEI in EUR equivalent 
10.00 LEI in EUR equivalent 

The SEPA payment is that payment which cumulatively meets the following conditions:

  • is a payment in EUR;
  • is an orderly payment under "normal" (without urgency) regime, with SHA fee;
  • the beneficiary bank is a bank from one of the sepa countries and has joined the Sepa payment schemes.

Instant interbank payments in EUR, up to a maximum of 1000 Euro, through electronic channels, to an account opened with a bank in the SEPA area that has joined TIPS (Target Instant Payment Settlement.

The SEPA space consists of:

  • The Member States of the European Union:;
  • Euro area countries: Austria, Belgium, Cyprus, Croatia, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, the Netherlands, Portugal, Spain and Slovenia;
  • Non-euro area countries: Bulgaria, Czech Republic, Denmark, Latvia, Lithuania, Hungary, Poland, Romania, Slovakia, Sweden and the United Kingdom;
  • Member States of the European Economic Area (EEA): Iceland, Liechtenstein, Norway;
  • Switzerland and Monaco.

SEPA will also be extended to the following territories, which are considered part of the European Union (Art. 299 Treaty of Rome): Martinique, Guadeloupe, French Guiana, Reunion, Gibraltar, Azores, Madeira, Canary Islands, Ceuta and Melilla and the Aland Islands. In the case of SEPA payments, Banca Transilvania will not charge a correspondent bank fee.

Commission for processing and communication in emergency regime for making payments in foreign currency:

 1 - 150,000 EUR
25 EUR / payment
> 150,000 EUR
75 EUR / payment 

The emergency processing and communication fee is charged together with the transaction fees. The urgent commissioned transaction is carried out with the same day foreign exchange date or foreign exchange date - next business day (for payments made between 09:00 and 18:00) and the final swift message is sent to the branch on the day of the transaction.

NOTE: In addition to Banca Transilvania's fees, in case of payments in foreign currency to other banks, in case of transfers with SHA option (except SEPA payments) and OUR, correspondent bank fees will be charged, the amount of which is set by them.

Changes / cancellations of currency payments
30 EUR

4. PSD payments (Directive on payment services to countries in Europe)

Includes payments to PSD countries in PSD currencies.

CSP countries: Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

SDR currencies used in Banca Transilvania: Danish krone (DKK), Swiss franc (CHF), pound sterling (GBP), Norwegian krone (NOK), Polish zloty (PLN), Czech koruna (CZK), leu (RON), Swedish krona (SEK), Hungarian forint (HUF).

NOTE: DSP payments can only be made with SHA fees. No payments can be made under PSD under BEN commission.

For non-DSP** and non SEPA payments, intermediary bank fees are communicated to customers and retained after the payment has been made; they will be charged as such:

  • In the case of payments with the option "OUR" by the BT customer authorising the payment;
  • In the case of payments with the option "BEN" by the payee;
  • In the case of payments with the 'SHA' option, the payment officer shall bear the commission of the correspondent bank of BT, the rest of the fees being borne by the beneficiary.

Correspondent bank fees for payments under PSD

Currency
Commission type
Commission amount
CHF
OUR
14.5 CHF

SHA
14.5 CHF
CZK
OUR
0.5%, min. 200CZK, max 2,000 CZK

SHA
200 CZK
DKK
OUR
15 DKK

SHA
15 DKK
GBP
OUR
12 GBP

SHA
3 GBP
HUF
OUR
1500 HUF

SHA
1500 HUF
PLN
OUR
10 PLN

SHA
5 PLN
SEK
OUR
60 SEK

SHA
60 SEK
NOK
OUR
100 NOK

SHA
100 NOK

Other fees to be charged when initiating the payment:

If you select the our commissioning mode for NON DSP and non SEPA payments, the following fees are charged:

  • Payments in EUR - correspondent bank fee is 22 EUR
  • Payments in USD - correspondent bank fee is $ 15
  • For foreign exchange payments that require changes (e.g. mismatch between name and beneficiary account, beneficiary account and currency sent), the beneficiary bank may charge an additional fee (repair charges); in this case, the fee requested by the beneficiary bank/changed foreign exchange payment is communicated to BT customers and retained after the payment is made, as it is received from the beneficiary bank.