This page is automatically translated from Romanian into English.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download BT24

Scan the code with your mobile phone, depending on your phone system.

Download BT24

Scan the code with your mobile phone, depending on your phone system.

Online account directly from the app 4.8
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Call Center
  • High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.

    Search with AI Search

    AI Search on Ask BT answers all your banking questions.

    BT Visual Help

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    We know you don't like unique login codes, limiting the number of failed login attempts, automatic logout after some time of inactivity in an app, or multiple login when it comes to #bankinglocality. But we do it for the safety of your information and your money through investment, know-how, monitoring and risk management.

    What we do about it

    • We adopt and implement modern technologies to protect applications and verify online and card transactions.
    • We have dedicated teams: IT Security, Data Protection, Anti-Fraud, Audit, etc.
    • We are constantly launching solutions that ensure transaction verification: SMS Alert, BT Pay card blocking/unblocking, biometric authentication, etc.
    • We are part of financial and online education campaigns such as Online Safetyalongside the Romanian Banking Association.