This page is automatically translated from Romanian into English.

Call Center
  • High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055.

    Search with AI Search

    AI Search on Ask BT answers all your banking questions.

    BT Visual Help

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    ATMs and cash machines

    Online appointment
    41 BT units
    CLOSED

    Piatra Neamt Branch

    B-dul Decebal, Nr. 3, bl. E2, PIATRA NEAMT

    CLOSED

    Pitesti Branch

    B-dul I. C. Bratianu, Nr. 48-52, PITESTI

    CLOSED

    Braila Branch

    B-dul Independentei, Nr. 19-21, BRAILA

    CLOSED

    Arad Branch

    B-dul Revolutiei, Nr. 9, Bl.1, ARAD

    CLOSED

    Buzau Branch

    B-dul Unirii, Bl. 13 AB, BUZAU

    CLOSED

    Constanta Branch

    Bd. Mamaia, Nr. 134, CONSTANTA

    CLOSED

    Baia Mare Branch

    Bd. Unirii, Nr. 5A, BAIA MARE

    CLOSED

    Bucharest West Branch

    BDUL IULIU MANIU, NR. 6Q, SECTOR 6, BUCURESTI

    CLOSED

    Bucharest East Branch

    Alba Iulia Square, No. 2, Bl. I1, Sector 3, BUCHAREST

    CLOSED

    Sibiu Branch

    Aurel Vlaicu Square, No. 1, Bl. V4, SIBIU

    CLOSED

    Turda Branch

    Romana Square, No. 15, TURDA

    CLOSED

    Mures Branch

    Trandafirilor Square, Nr. 17, TARGU MURES

    CLOSED

    Bucharest North Branch

    Sos. Bucuresti Ploiesti, Nr. 43, Sector 1, BUCHAREST

    CLOSED

    Sf. Gheorghe Branch

    Str. 1 Decembrie 1918, Nr. 33, SFANTU GHEORGHE

    CLOSED

    Dej Branch

    8, 1 May Street, DEJ

    CLOSED

    Deva Branch

    Str. 22 Decembrie, Nr. 42, DEVA

    CLOSED

    Suceava Branch

    2 Armeneasca Street, SUCEAVA

    CLOSED

    Tulcea Branch

    Babadag Street, No. 18, Bl. 12, Ground Floor, TULCEA

    CLOSED

    Galati Branch

    Str. Brailei, Nr. 132, GALATI

    CLOSED

    Timisoara Branch

    Coriolan Bradiceanu Street, No.10, Building E, TIMISOARA

    CLOSED

    Satu Mare Branch

    Corneliu Coposu Street, Nr. 5, SATU MARE

    CLOSED

    Slatina Branch

    Crisan Street, Nr. 1, SLATINA

    CLOSED

    Severin Branch

    34 Crisan Street, DROBETA-TURNU SEVERIN

    CLOSED

    Cluj Branch

    27-29 Dorobantilor Street, CLUJ-NAPOCA

    CLOSED

    Valcea Branch

    13 Gabriel Stoianovici Street, RAMNICU VALCEA

    CLOSED

    Bistrita Branch

    30, Garii Street, BISTRITA

    CLOSED

    Resita Branch

    I. L. Caragiale Street, Nr. 22, RESITA

    CLOSED

    Miercurea Ciuc Branch

    18 Kossuth Lajos Street, MIERCUREA CIUC

    CLOSED

    Craiova Branch

    Str. Libertatii, Nr. 36, CRAIOVA

    CLOSED

    Botosani Branch

    Marchian Street, Nr. 1, Bl. G2, BOTOSANI

    CLOSED

    Focsani Branch

    Str. Mare a Unirii, Nr. 1, FOCSANI

    CLOSED

    Brasov Branch

    Mihail Kogalniceanu Street, nr. 3, bl. C9, BRASOV

    CLOSED

    Oradea Branch

    Str. Nufarului, Nr. 28E, ORADEA

    CLOSED

    Bacau Branch

    Str. Oituz, Nr. 2 Bis, BACAU

    CLOSED

    Iasi Branch

    Palace Street, No. 3C, Building E3, UBC4, IASI

    CLOSED

    Targoviste Branch

    Revolutiei Street, Bl. C6, TARGOVISTE

    CLOSED

    Vaslui Branch

    70 Stefan Cel Mare Street, VASLUI

    CLOSED

    Targu Jiu Branch

    33 Traian Street, Bl. C1, TARGU JIU

    CLOSED

    Alba Branch

    Tudor Vladimirescu Street, Nr. 1, Mercur City Center Building, ALBA IULIA

    CLOSED

    Zalau Branch

    Unirii Street, Nr. 21, ZALAU

    CLOSED

    Ploiesti Branch

    Veniamin Costache Street, nr.1, bl. 28B, PLOIESTI

    Sort the list

    Sort the list

    Choose unit type

    Choose unit type

    Select the unit types you want to be displayed.

    The place where we take more time to talk about banking. From credits to digital solutions, we're here to help. It's good to know that in this agency we gave up cash, but you can do any operation at multifunctional ATMs.

    Via Transilvanica, the road that unites, is a long-distance route that crosses Romania from Putna to Drobeta-Turnu Severin and is 1400 km long in total. 

    The route crosses 10 counties, passes through 107 towns, 400 communities and can be walked, cycled or ridden.

    Choose county

    Choose county

    Choose location

    Choose location

    Services available

    Services available

    Are:

    I'm scheduling for: I schedule myself for:

    Timetable units

    Timetable units

    Ask BT is Banca Transilvania's largest online financial education program, with over 2,000 banking questions and answers.
    Search suggestions
    Powered by Azure OpenAI GPT-4o
    AI Search provides automatically generated answers, using GPT-4o technology, which may contain inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service. .
    Terms and conditions

    Disclaimer

    AI Search is a pilot project - in beta - that uses GPT-4o technology to simplify the process of finding and understanding banking products.

    AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

    Use of AI Search implies acceptance of the Terms and Conditions.

    Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

    Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

    AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

    Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

    The content provided by AI Search is for information purposes only.

    Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

    AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

    The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

    Terms and conditions may be revised/updated at any time.

    Invest directly from the app 4.8
    Install

    Download BT Pay

    Scan the code with your mobile phone, depending on your phone system.

    Download BT Pay

    Scan the code with your mobile phone, depending on your phone system.

    Download BT Pay

    Scan the code with your mobile phone, depending on your phone system.

    Download NeoBT

    Scan the code with your mobile phone, depending on your phone system.

    Download NeoBT

    Scan the code with your mobile phone, depending on your phone system.

    Download NeoBT

    Scan the code with your mobile phone, depending on your phone system.

    Download BT24

    Scan the code with your mobile phone, depending on your phone system.

    Download BT24

    Scan the code with your mobile phone, depending on your phone system.