Shopping cards
Cards in lei
The Youth Card
You received a text message
that wasn't addressed to you?
Step 1 of 3
To send a complaint about an SMS that was not addressed to you, you only have to go through 3 steps:
- enter the phone number on which you received the message that was not for you
- we will send you a code on the number you entered, which you will have to fill in to validate that it belongs to you
- after validating the phone number, give us a few more details so we can identify and remedy the situation
Attention! If the SMS you received from BT is for you, but you want to report other issues to the bank, please use the contact form on the website, do not fill in the form below.